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AIIMS AWARDS: view all 2026 awards
Facebook + Instagram · Strategy, creative and performance

Meta Ads Agency Australia.

Give people a stronger reason to stop, choose and buy. Connect original creative, paid social, customer experience and commercial accountability with AIIMS Group.

Australian founded in 2010. Connected strategy, production, media and technology.

Pure Reformer × AIIMS

Offer. Production. Landing page. Meta Ads.

238 attributed purchases
June 2026 · View the case study ↗
Watch on YouTube ↗
The service, in brief

What does AIIMS do as a Meta Ads agency?

AIIMS is a Meta Ads agency in Australia helping businesses advertise across Facebook and Instagram. We connect campaign strategy, Reels and social creative, production, lead generation, ecommerce, tracking and reporting. The program starts with your commercial goal, then follows the customer from first impression through to enquiry, booking or purchase.

The industry has moved. Your strategy should move with it.

Better inputs give automation something worth working with.

Meta continues to expand AI across ad delivery and creative tools. Our response is practical: sharpen the offer, produce a wider range of useful creative, improve conversion signals and judge performance against what your business actually sells.

01 / Commercial direction

Start with the economics.

Define the customer, buying cycle, margin and capacity. Then agree what a qualified lead or new customer is worth.

02 / Creative variety

Test different reasons to act.

Build distinct hooks, demonstrations, customer stories and offers. Each concept should answer a real buying question.

03 / Reliable signals

Measure the action that matters.

Review conversion events, product data and customer journeys. Clearer inputs help the team make better delivery decisions.

04 / Human accountability

Keep people responsible.

Use automation where it fits the objective. Meanwhile, specialists review spend, creative quality, customer feedback and the next decision.

Platform context: Meta’s 2026 advertising and AI update ↗

Published client work

The work. The numbers. The source.

Explore acquisition, ecommerce, B2B and production projects. Each card links to its published record, with the channel and reporting context kept alongside the result.

Australia / Meta acquisition

Pure Reformer

A new offer supported by original production, a payment-ready landing page and location-specific campaigns.

June 2026 leads
272
June attributed purchases
238
First three weeks’ spend
A$4,099
Early reported CPL
A$19

The spend and early CPL cover a different period from June totals. Leads and purchases may use different attribution windows.

Read the Pure Reformer case ↗
Global / Award-winning Meta campaign

GemIQ

Separate buying journeys supported direct ecommerce markets and relationship-led sales across the GCC.

Recorded purchase value
US$1.58M+
Verified ecommerce sales
429
Leads generated
1,422
Campaign impressions
30.2M

Under four months, as reported in the September 2026 Marquee Awards winner article.

Explore the GemIQ award case ↗
UAE, Qatar + Saudi Arabia / B2B Meta

Gebal Group

Awareness, traffic and instant forms connected an infrastructure brand with qualified business demand.

Qualified leads
847
Average cost per lead
~AED 19
Campaign impressions
3.9M
Click-through rate
1.87%

Campaign totals reported in the 2026 Technical Excellence in Performance Marketing award record.

Read the Gebal campaign story ↗
Australia / Meta + Google paid media

Peekyboo

A coordinated pre-order response connected advertising, Shopify changes and customer communication during a stock outage.

Reported paid media ROAS
8.5×
Paid advertising revenue
$32K+
Attributed purchases
137
Combined media spend
$3,700

Published pre-order campaign window. These figures combine Meta Ads and Google Ads.

Read the Peekyboo case ↗
Sydney / Meta awareness + consideration

SOMA Collection

Premium wellness creative supported discovery and tour consideration within a wider search and social program.

Meta impressions / 30 days
135K
Meta clicks / 30 days
3,027
Meta spend / 30 days
A$2,114
Average Meta CPC
A$0.70

Published Meta snapshot. The case study’s separate 264% conversion increase relates to Google Ads.

Explore the SOMA case ↗
Singapore / Production capability

Alsco Uniforms

A planned regional shoot built a reusable library of service content, customer interviews and social assets.

Videos produced
36
Short-form assets
18
Customer interviews
7
Production locations
8

Five-day production scope. These are creative deliverables rather than advertising conversion results.

See the Alsco production ↗

Results relate to the clients, periods and attribution methods in the linked records. Platform-attributed purchases, verified sales and CRM outcomes are different measures.

Explore all AIIMS case studies ↗
Original AIIMS campaign films

Make the message worth watching.

Product explanation, service proof and brand storytelling each have a job to do. These films show the creative range we can bring into a paid social program.

Business technology / Product explanation

Uniden Voice Over Cloud

A business phone system explained through a clear customer benefit.

Watch on YouTube ↗
Home security / Product demonstration

Uniden Smart Door Bells

Show the product in context and make its everyday purpose easy to understand.

Watch on YouTube ↗
Alsco Singapore / Service storytelling

Every Floor Tells a Story

Turn an overlooked workplace service into a reason to pay attention.

Watch on YouTube ↗
Alsco Thailand / Operational proof

Behind the service

Real operations give business buyers something tangible to assess.

Watch on YouTube ↗
Local services / Brand confidence

Brillare Perth Electricians

People, presentation and local credibility brought into the customer’s first impression.

Watch on YouTube ↗
Meta Ads management services

Build the whole customer journey.

Engage AIIMS for a complete program or an agreed specialist scope. Strategy, media, production and technical work are defined around the outcome and resources your business needs.

01 / Strategy + audit

Find the real constraint.

Review the account, offer, customer, competitors and conversion path. Establish priorities before committing the next budget.

02 / Lead generation

Create enquiries worth pursuing.

Plan instant forms, website enquiries and appointment journeys. Then connect qualification, response times and sales feedback.

03 / Ecommerce

Connect product to purchase.

Coordinate sales campaigns, catalogue quality, product creative and the storefront. Review acquisition costs against margins and repeat value.

04 / Creative + production

Give the platform useful variety.

Develop Reels, Stories, Feed assets, carousels and demonstrations. Test ideas, openings and proof alongside formats.

05 / Media management

Keep investment deliberate.

Manage budgets, objectives, geography, bidding and placements. Use Advantage+ options where they support the agreed strategy.

06 / Tracking + integration

Strengthen the data foundations.

Scope Pixel, Conversions API, catalogue and CRM work. Check event accuracy, consent settings and duplicate conversion handling.

07 / Conversion experience

Make the next step clear.

Improve landing pages, product pages and booking flows. Remove friction between the promise in the ad and the action on the site.

08 / Reporting + improvement

Turn reporting into decisions.

Review creative, customer quality and commercial outcomes together. Agree what to change, what to keep and where to invest next.

Different industries need different buying journeys.

Ecommerce and retail

Balance customer acquisition, stock, returns and repeat purchases. Creative should explain why this product deserves the order.

Trades and home services

Match the offer to service areas, booking capacity and job value. Then follow qualified enquiries through to booked work.

Health, fitness and memberships

Build trust before the appointment or trial. Review attendance and membership quality alongside the initial enquiry cost.

B2B and professional services

Support longer decisions with demonstrations, expertise and customer proof. Give sales teams the context needed for useful follow-up.

Hospitality, travel and experiences

Connect visual storytelling with seasonality, availability and a clear booking journey. Plan the experience beyond the first click.

Franchises and multiple locations

Combine brand standards with local offers and service capacity. Attribute enquiries by location so budget decisions reflect the branch.

Campaign architecture

Give every part of the plan a clear job.

The buying journey guides the structure. Campaign numbers, audience splits and budget allocation follow your conversion volume, available creative and sales cycle.

01 / Introduce

Create demand.

Make the problem, product or opportunity relevant through clear creative and a recognisable brand.

02 / Discover

Find responsive customers.

Test audience and automation choices against distinct messages. Use the response to sharpen the next round.

03 / Explain

Answer the objections.

Use demonstrations, customer evidence and practical comparisons to help people assess the offer.

04 / Convert

Make action straightforward.

Align the ad with a useful form, product page or booking flow. Check the mobile experience before increasing spend.

05 / Follow through

Respond to real intent.

Plan eligible retargeting and timely follow-up. Keep customer exclusions and current offers aligned.

06 / Improve

Scale what the evidence supports.

Review creative fatigue, acquisition cost and customer quality. Increase investment with the business’s capacity in view.

A practical measurement guide

What happened after the click?

Platform reporting tells part of the story. CRM, booking and store records help establish what became a customer and what that customer contributed.

Agree the primary outcome, reporting window and source before the campaign starts.
Business goal Measure Check against
Lead generation Cost per qualified enquiry and enquiry-to-sale rate. CRM qualification, duplicate records, response times and won jobs.
Appointments Cost per attended appointment and resulting sale. Booking records, cancellations, attendance and customer value.
Ecommerce New customer cost, attributed ROAS and contribution after advertising. Store orders, refunds, product margin, fulfilment costs and repeat purchases.
Brand demand Reach, frequency, useful engagement and changes in demand. Brand search and direct enquiries; use lift studies where feasible.
Multiple locations Qualified enquiries and acquisition cost by branch. Service area, availability, branch capacity and location-level sales.

Meta, analytics and sales systems can report different totals because their attribution windows and counting methods differ. We review those differences with the underlying records.

NOVA + AIIMS Intelligence

More context behind the next decision.

NOVA

AIIMS’ in-house intelligence infrastructure helps the team bring connected campaign, customer and operational information into the same investigation. Specialists then review the evidence and decide what happens next.

Reported staff time reclaimed
2,700 hours
Specialist tools connected
378

Historical operational snapshot published 15 September 2026. Time reclaimed covers five months across the agency.

Read the NOVA report and coverage ↗
Gross Digital Marketing Spend Index

Put your media plan in context.

The AIIMS Spend Index publishes managed Google Ads and Meta spend across Australia and the UAE. It gives planning conversations a view of movement across the tracked accounts.

Read the latest period, currency and methodology alongside the figures. Your own acquisition target still depends on your offer, margin, market and customer journey.

Australian figures use AUD; UAE figures use AED. The index draws on AIIMS-managed accounts.

2026 recognition / Group, people and client work

19+ awards. Follow the work behind them.

The recognition spans performance campaigns, websites, audio and the people behind the delivery. Explore the individual categories and award records.

Global Search Awards / 2026 Silver

Best Global Large Integrated Search Agency

AIIMS Group’s integrated agency capability recognised in the organiser’s 2026 results.

Official 2026 results ↗
Web Excellence Awards / 2026 13 wins

Across two Web Excellence seasons.

Nine newer website wins join four preceding wins, with client work across distinct industries.

Explore the winning websites ↗
Marquee Awards / 2026 winner GemIQ

Best Digital Campaign in Ecommerce

Global jewellery technology reached customers through market-specific Meta journeys and measurable sales.

Read the organiser’s winner article ↗
Marquee Awards / 2026 winner Gebal

Technical Excellence in Performance Marketing

A B2B Meta campaign connected regional awareness and lead generation across three GCC markets.

Read the organiser’s winner article ↗
Australian Audio Awards / 2026 3 wins

Creator Hub recognition.

Josh Fox, MAFS Funny and Unscripted with Josh Mansour recognised across host, new podcast and sport podcast categories.

Explore the three audio wins ↗
Explore the AIIMS 2026 awards archive ↗
AIIMS performance specialists Claudia De Pizzol and Jasmine Jaafar at the Meta Marketing Summit in Sydney
Claudia De Pizzol and Jasmine Jaafar · Meta Marketing Summit, Sydney · August 2026.
The people behind the account

Specialists who connect the moving parts.

Your media buyer needs access to the people shaping the offer, producing the creative and improving the site. AIIMS brings those disciplines into a connected delivery team, with responsibilities agreed for your program.

Our team’s published Meta Summit field notes show how platform developments become practical creative, commerce and campaign decisions.

Connected services and useful reading

Give paid social a stronger business around it.

HALO connects the disciplines around a shared commercial objective. Bring search, creative, ecommerce and customer follow-up into the plan where they can improve the outcome.

Field notes / August 2026

Meta’s peak-season playbook.

Creative planning, catalogue readiness and campaign preparation from the team’s Sydney Meta Summit visit.

Read the Meta Summit notes ↗
Infrastructure / September 2026

Inside AIIMS NOVA.

How the team connects information and reduces manual reporting work across the agency.

Read the NOVA feature ↗
Client work / September 2026

Nine newer website wins.

Explore the customer experiences recognised in the latest Web Excellence season.

See the winning projects ↗
More AIIMS news and insights ↗
Practical questions

Meta Ads agency FAQs.

What does a Meta Ads agency manage?

A Meta Ads agency plans and manages Facebook and Instagram advertising. Scope can include account audits, strategy, creative, production, campaign delivery, conversion tracking, landing pages and commercial reporting. AIIMS agrees the responsibilities and deliverables before work begins.

Can you manage Facebook Ads and Instagram Ads together?

Yes. AIIMS can plan both platforms within one paid social program, while adapting messages, creative formats and placement choices to the objective. Your audience, available assets and conversion data guide how the budget is distributed.

How much do Meta Ads management and media cost?

The fee depends on the agreed work, account complexity, markets, production and technical requirements. Media spend is budgeted separately from agency management and production. Your proposal sets out those components and the agreed scope.

Can you improve lead quality as well as lead volume?

Yes. We can review the offer, form questions, landing page, targeting approach and sales feedback. CRM qualification and follow-up records help identify which campaigns create useful opportunities. The objective is a better cost per qualified enquiry and customer.

Do you produce Reels, video and other ad creative?

Yes. AIIMS can scope concepts, scripts, filming, photography, editing and placement-ready assets. This can include product demonstrations, customer stories, creator-style content and offer-led ads, with variations planned for testing.

How do you use Advantage+ and AI tools?

We assess the automation options available in your account against the campaign objective. The team still sets the offer, budget, creative standards and measurement plan. NOVA can support investigation across connected information, while specialists make and review campaign decisions.

What is Meta Conversions API?

Conversions API lets a business send eligible conversion events to Meta through a server or integration. The implementation needs accurate event mapping, consent handling and checks for duplicate events when the same action is also sent by the Pixel.

How quickly can campaigns improve?

Timing depends on the starting account, conversion volume, creative, budget and sales cycle. We agree the initial audit, production, technical and testing milestones first. A reliable judgement requires enough relevant data to distinguish a useful change from normal variation.

Can AIIMS support multiple locations or international markets?

Yes. AIIMS can scope local and international programs with market-specific creative, offers, customer journeys and reporting. Australian campaigns can be connected with wider group capability where that supports the business.

Meta Ads Agency Australia

Build a stronger reason to choose your business.

Bring your current account, commercial target and biggest constraint. We’ll examine the offer, creative, campaign structure and customer journey, then scope the work required.

Start the conversation.

Tell us your business, target market, monthly media budget and what you want the campaign to achieve.

Speak with AIIMS ↗ Australia · 1300 397 603 info@aiims.group UAE · +971 800 035702702

AIIMS Group / Independent recognition

2026 & counting

19+ Awards won
in 2026.& counting.

Recognition for our client work, original shows and the people behind them. Explore the winning projects and the independent records behind every award.

AIIMS Creator Hub's Josh Fox and Josh Mansour at the awards
3

Australian
Audio AwardsAIIMS Creator Hub / Independent categories

  • MAFS FunnyBest New Podcast
  • Joshua FoxBest Podcast Host/Presenter
  • Unscripted with Josh MansourBest Sport Podcast
2026 Stevie Awards for Great Employers Bronze Winner artwork
1

Bronze
Stevie® AwardStevie Awards for Great Employers

Employer of the Year
Advertising, Marketing & Public Relations.

Recognition for the people and culture behind AIIMS Group.

Global Search Awards 2026 / Silver · Best Global Large Integrated Search Agency

View the official result

The four programme totals above represent 19 agency and client awards. The Global Search Silver is additional. Each recognition is credited to its winning project, show, person or organisation.

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