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AIIMS NOVA AI Operating System Featured by Campaign Brief

16 September 2026 3 mins read

AIIMS Group in the news

NOVA has returned 2,700 hours to our people.

Campaign Brief has featured the proprietary AI operating system built inside AIIMS Group—and the measurable impact it is already having across our global agency.

2,700staff hours reclaimed in five months
111,623AI requests processed
142,198live marketing-platform tool calls
29,100client-facing artefacts generated

Independent industry coverage

More than an AI content tool.

Featured by Campaign BriefPublished 15 September 2026 by Ricki Green. View the original report →

NOVA is AI infrastructure built for the operating reality of a modern marketing agency. It connects 378 specialist tools across approximately 25 platforms, bringing fragmented performance data, client intelligence and institutional knowledge into one conversational layer.

Team members can ask a plain-English question and receive a verified, source-accurate answer in seconds. NOVA reads across connected systems, reasons over the available evidence and produces usable client deliverables in the same conversation.

Its purpose is straightforward: remove low-value retrieval and reconciliation work so experienced people can spend more time thinking, advising and building stronger client relationships.

Measured operational impact

Hours reduced to seconds.

Cross-channel snapshot

Previously ~30 minutes

25 sec

Performance intelligence across five or six separate platforms.

Lead-drop diagnosis

Previously 30–60 minutes

20 sec

Faster investigation across connected campaign and lead sources.

Performance dashboard

Previously 1–2 hours

19 sec

A full client-facing view assembled from live marketing data.

The real opportunity is in infrastructure—building systems that make the people you already have dramatically more effective.

Fahd MercyCo-Founder and Director, AIIMS Group
Built for accountable intelligence

What makes NOVA different.

Verified numeric fidelity

NOVA only reports figures returned by a connected tool. Guardrails prevent unsupported numbers from entering client-facing reports.

Connected marketing intelligence

Google Ads, Meta, GA4, Search Console, Zoho CRM, Semrush, WildJar, HubSpot and Shopify are among the platforms brought together.

Compounding institutional memory

Connected interaction records preserve valuable context through team handovers and changing client requirements.

Quality beyond lead counts

WildJar call transcripts help distinguish genuine in-market enquiries from low-quality calls and feed that insight back into campaign decisions.

AIIMS Group team members Andrew Hou, Ivan Teh, Janty Mohammed, Kynan Albassit and Fahd Mercy

Pictured left to right: Andrew Hou, Ivan Teh, Janty Mohammed, Kynan Albassit and Fahd Mercy.
Built inside AIIMS Group

Engineering the agency we believe should exist.

NOVA was built in-house by AIIMS Software Engineer Filip Bakreski, progressing from the first line of code to company-wide deployment in three months. Within its first month, more than 55% of the team was using it daily. Adoption has since reached 75% of AIIMS Group’s 101-person global workforce.

This was not mandated adoption. People used it because it solved real work.

Explore AIIMS Group

Put better intelligence behind your next move.

Speak with an AIIMS Group Performance Manager about the systems, strategy and execution required to move performance forward.

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AIIMS Group / Independent recognition

2026 & counting

19+ Awards won
in 2026.& counting.

Recognition for our client work, original shows and the people behind them. Explore the winning projects and the independent records behind every award.

AIIMS Creator Hub's Josh Fox and Josh Mansour at the awards
3

Australian
Audio AwardsAIIMS Creator Hub / Independent categories

  • MAFS FunnyBest New Podcast
  • Joshua FoxBest Podcast Host/Presenter
  • Unscripted with Josh MansourBest Sport Podcast
2026 Stevie Awards for Great Employers Bronze Winner artwork
1

Bronze
Stevie® AwardStevie Awards for Great Employers

Employer of the Year
Advertising, Marketing & Public Relations.

Recognition for the people and culture behind AIIMS Group.

Global Search Awards 2026 / Silver · Best Global Large Integrated Search Agency

View the official result

The four programme totals above represent 19 agency and client awards. The Global Search Silver is additional. Each recognition is credited to its winning project, show, person or organisation.

Australia's Home of Viral Content

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