AIIMS AWARDS
AIIMS AWARDS
AI Advertising · Conversational Search · 2026

ChatGPT Ads ExplainedThe future of AI advertising has already started.

ChatGPT advertising is no longer just an industry prediction. Conversational interfaces are becoming discovery engines, shopping environments and paid media channels. The brands that prepare now will be better positioned as AI reshapes search, recommendations and customer acquisition.

Primary topicChatGPT Ads
DisciplineAI Advertising
MarketGlobal
AgencyAIIMS Group
TL;DR

Advertising is moving from the search box into the conversation.

ChatGPT Ads are paid placements delivered within or around conversational AI experiences. The exact formats, targeting controls and availability will continue to evolve, but the strategic shift is already clear: customers are increasingly asking AI systems what to buy, who to trust and which provider best matches their needs.

For advertisers, this creates a new job. It is no longer enough to win a keyword auction. Brands must also provide clear product data, trustworthy information, useful content, strong creative, credible reviews and a digital presence that AI systems can understand.

Current status: advertising availability can vary by country, plan and account. This page focuses on the commercial model and the preparation businesses can undertake now, rather than promising access to a specific placement.

Conversational advertisingAI discoveryProduct feedsGEOPerformance creative

Key takeaways

  • Conversational AI is creating a new paid discovery environment beyond the traditional search-results page.
  • Strong product data, proof, structured content and conversion-ready landing pages remain essential.
  • Paid AI visibility and organic Generative Engine Optimisation should support one another.
  • Businesses should prepare their infrastructure before spending money on a new advertising channel.

For commercial implementation, explore AIIMS Group’s AI Marketing Services.

The definition

What are ChatGPT Ads?

ChatGPT Ads are advertising placements associated with an AI conversation, recommendation or discovery experience. Instead of appearing only above a list of search results, an advertisement may be presented alongside an answer, within a product discovery flow, after a relevant prompt or as a clearly labelled sponsored recommendation.

The important difference is context. In traditional search, the advertiser responds to a keyword. In conversational advertising, the platform can interpret a fuller statement of need: the customer’s goal, budget, preferences, location, timing and previous questions.

This does not remove the need for disciplined media buying. It raises the standard. The winning advertiser will need relevance, accurate data, useful landing experiences, strong offers and creative that fits the moment rather than interrupts it.

AI advertising is not simply Google Ads inside a chatbot.It is a different interface, a richer intent signal and potentially a much shorter path from question to recommendation.
The current landscape

The commercial layer is becoming real.

By 2026, ChatGPT advertising had moved beyond theory into testing and platform rollout in selected markets. Availability, eligibility and product features remain subject to change.

01 · PAID PLACEMENTS

Advertising inside AI experiences

Paid placements create a path for brands to appear when a conversation demonstrates relevant commercial intent.

02 · CAMPAIGN TOOLS

Self-serve buying infrastructure

As campaign tools mature, advertisers should expect familiar controls such as budgets, creative variants, reporting and agency access—adapted for conversational environments.

03 · COMMERCE

Discovery closer to checkout

AI shopping reduces the distance between asking for advice, comparing options and completing a purchase.

Editorial note: this page reflects the market as at July 2026. Platform access and formats can change quickly. Businesses should confirm current eligibility before committing media budgets.

Search has changed

Customers are moving from keywords to complete questions.

Search engines trained users to reduce a complex need into a handful of keywords. AI interfaces reverse that behaviour. A customer can explain the whole problem and ask the system to narrow the market on their behalf.

A homeowner might not search “video doorbell Australia.” They may ask for a doorbell that works without a monthly subscription, handles Australian heat, supports local storage and is simple enough for an older parent to use.

That longer prompt contains extraordinary commercial value. It reveals priorities, objections and purchase criteria in one interaction. This is why conversational advertising matters: relevance can be assessed against the actual problem, not merely the phrase typed into a box.

The structural shift

Traditional search vs AI search.

AreaTraditional searchConversational AI
User inputShort keywordsDetailed goals, preferences and follow-up questions
InterfaceRanked links and ad unitsGenerated answer, recommendations and interactive refinement
Intent signalInferred from query and behaviourExpressed through the wider conversation
Decision processUser opens and compares multiple pagesAI may summarise and narrow options before the click
Creative roleWin attention in limited ad spaceSupport a relevant recommendation and next action
Brand requirementKeyword coverage and landing-page relevanceClear entities, proof, product data, authority and accurate content
How placement may work

The likely building blocks of conversational advertising.

Exact controls depend on the platform, but the fundamentals of useful advertising do not disappear.

01

Intent

What is the customer actually trying to achieve, avoid or purchase?

02

Eligibility

Does the business, product and geography match the request and platform rules?

03

Quality

Are the offer, data, destination and creative trustworthy and useful?

04

Commercial value

What bid, budget or campaign objective supports the placement?

Watch the short

ChatGPT Ads explained in under a minute.

A rapid introduction to the shift from conventional paid search into AI-led discovery and recommendation.

AI shopping

Product data becomes advertising infrastructure.

When an AI system helps a user compare or purchase products, the quality of the underlying catalogue matters. A vague title, missing attribute, weak image or incorrect availability status can remove a product from consideration before a customer ever sees the website.

Retailers should treat product feeds as core marketing assets. Titles, descriptions, identifiers, dimensions, compatibility, shipping information, images, video, reviews, pricing and stock data should be complete and consistent.

Strong product content also improves the quality of paid campaigns. It gives the platform more reliable information to match against a customer’s request and gives the customer more confidence when the product is presented.

Organic visibility

Paid AI advertising does not replace GEO.

Brands need both: paid access where available and organic authority that makes them understandable, credible and recommendable.

ENTITY CLARITY

Make the business easy to identify

Use consistent names, locations, services, leadership details, contact information and structured data across the web.

TOPICAL AUTHORITY

Answer the real questions

Build detailed service pages, comparison resources, FAQs, case studies and expert content around customer decisions.

PROOF

Support every claim

Use genuine reviews, project evidence, accreditations, policies, original data and transparent business information.

Preparation

What businesses should do now.

Fix the website foundation

Improve crawlability, page speed, mobile experience, service architecture, conversion paths and structured data.

Build clear commercial pages

Create dedicated pages for important services, products, industries, locations and customer use cases.

Clean product and business data

Remove contradictions across feeds, websites, profiles, directories and customer-facing platforms.

Create proof-led content

Publish case studies, demonstrations, reviews, comparisons and video that substantiate the offer.

Prepare creative variations

Develop short, direct advertising assets for different needs, objections, industries and stages of the journey.

Measure beyond the last click

Track assisted discovery, branded search, direct traffic, lead quality, conversion rate and customer value.

The AIIMS approach

One infrastructure. Organic and paid AI visibility working together.

AIIMS combines technical infrastructure, authority building, content production and performance media rather than treating AI advertising as an isolated campaign.

01

Audit

Assess the website, entity signals, product data, analytics, content and conversion environment.

02

Structure

Build clear hubs, service architecture, schema, merchant data and destination pages.

03

Authority

Produce useful resources, videos, case studies, proof assets and external brand signals.

04

Activate

Launch paid media when available, test creative, analyse lead quality and optimise continuously.

This framework connects AI marketing services with performance marketing, technical SEO, content production and conversion infrastructure.

Book an AI advertising strategy session
Who should move first?

High-consideration and data-rich categories have the most to gain.

Businesses with complicated products, multiple options or long research journeys are especially suited to conversational discovery. These include professional services, technology, healthcare, education, automotive, home improvement, travel, finance, property and eCommerce.

The opportunity is not limited to large brands. A specialist business with excellent information, credible proof and strong local relevance may be more useful to a customer than a national brand with generic content.

The competitive advantage will come from clarity. AI systems can only work with the information and signals available to them. Businesses that explain their value properly have a stronger foundation for both organic discovery and paid activation.

Frequently asked questions

ChatGPT Ads FAQ.

What are ChatGPT Ads?

ChatGPT Ads are paid placements connected to conversational AI experiences. They may appear around answers, recommendations, product discovery or other commercially relevant interactions, depending on the platform and market.

Can every business advertise in ChatGPT?

No. Access may depend on country, account eligibility, industry rules, campaign tools and platform rollout. Businesses should confirm current availability before allocating budget.

Are ChatGPT Ads the same as Google Ads?

No. Both are paid media channels, but conversational advertising can use a richer statement of customer intent. The interface and customer journey are also different from a conventional search-results page.

Will AI advertising replace search advertising?

Not immediately. Search, social, video, retail media and conversational AI are likely to coexist. The practical strategy is to build an infrastructure that can support multiple discovery channels.

What is GEO?

Generative Engine Optimisation is the practice of improving how clearly and credibly a brand, product or subject is represented for AI-led discovery and generated answers.

Do I still need SEO?

Yes. Technical SEO, content quality, authority and structured information remain important foundations. GEO expands the scope; it does not make conventional search optimisation irrelevant.

How should eCommerce brands prepare?

Clean the product feed, improve product titles and attributes, publish strong images and videos, maintain accurate inventory and pricing, collect genuine reviews and strengthen product landing pages.

What creative works in conversational advertising?

Clear creative that directly addresses a need, objection or use case is likely to be more useful than broad awareness creative alone. Brands should prepare multiple concise variations.

How will performance be measured?

Advertisers should expect a combination of delivery metrics, engagement, assisted discovery, site behaviour, lead quality, sales and customer value. The exact platform reporting will evolve.

Can AIIMS manage ChatGPT advertising?

AIIMS can prepare the supporting strategy, infrastructure, data, content, landing pages, measurement and creative. Direct media activation depends on platform access and current market availability.

How long does AI visibility work take?

Technical fixes can be delivered quickly, but authority and discoverability build over time. The timeframe depends on the starting point, competition, website quality and the amount of reliable content and proof available.

What should we do before spending money?

Make sure the offer is clear, the destination converts, tracking works, business data is consistent and the campaign has a defined commercial objective. Buying traffic into a weak system simply exposes the weakness faster.

Prepare for the next channel

Future-proof your brand for AI discovery and advertising.

The next stage of digital advertising will reward businesses that combine clean infrastructure, trusted information, strong creative and disciplined performance marketing.

Speak with AIIMS Group
AIIMS Group · Sydney · Dubai · Global Creative and Performance Infrastructure
Home » Blogs & AIIMS™ Updates. » Latest News » AIIMS Case Study

Estimated reading time: 5 minutes

Plumbing Bros x AIIMS Case Study | Website, SEO & Google Ads Growth
Case Study / Plumbing Bros x AIIMS

From invisible to unstoppable.

A full digital rebuild for Plumbing Bros — new website, SEO foundation, Google Ads, Performance Max, conversion-led landing pages and call tracking that proved where the bookings came from.

Industry: Plumbing Channel: Google Ads + SEO Tracking: WildJar Build: Website + Landing Pages
The blunt truth

Plumbing Bros did not need another pretty website. They needed a digital system that could convert urgent plumbing intent into calls, leads and booked jobs. That is what AIIMS built.

Project Overview

Not just a campaign. A proper growth engine.

AIIMS rebuilt Plumbing Bros’ digital presence from the ground up. The work covered the website, Google Ads, Performance Max, SEO structure, creative, landing pages and call tracking.

The goal was simple: generate measurable enquiries and bookings, not vanity traffic. Every piece of the campaign was built around search intent, conversion behaviour and source attribution.

584Total Clicks
76Conversions
114Inbound Calls
63Qualified Leads
24Bookings Made
0Missed Calls
The Challenge

The old setup was not pulling its weight.

Plumbing Bros had previously invested in digital marketing, but the campaign structure, website experience and reporting visibility were not strong enough to consistently hit lead and booking targets. The brand needed a sharper online presence, better landing page logic and a cleaner way to see which channels were creating real calls.

The Strategy

Build the machine first. Then scale the traffic.

AIIMS focused on the core foundations that matter for trade lead generation: speed, trust, location intent, call visibility and campaign accountability.

01

Conversion Website

A stronger website structure designed to make Plumbing Bros look like a serious national plumbing franchise, not a generic local trade page.

02

Google Ads Rebuild

Search campaigns were rebuilt around high-intent plumbing searches, locations, service urgency and clear conversion actions.

03

Performance Max Layer

Performance Max was used to support broader reach and conversion capture while search campaigns handled direct intent.

04

Location Pages

State, region and suburb-level pages helped connect users with localised plumbing intent and supported SEO growth.

05

Call Tracking

WildJar tracking created visibility across paid, organic, direct and location-based phone enquiries.

06

Creative Proof

Photography, video and design assets helped the brand look established, credible and trustworthy across every touchpoint.

Website Transformation

From generic to franchise-ready.

The new website repositioned Plumbing Bros around trust, urgency, national coverage and practical service navigation.

Before — Archived Version
Plumbing Bros website before AIIMS website redesign
View archived version
After — New Website
Plumbing Bros new website designed and developed by AIIMS Group
Visit live site
Google Ads Performance

Four campaigns. Clear movement.

The campaign mix included main search coverage, geo-specific campaigns and Performance Max support.

Plumbing Bros — MAIN

3,836Impressions
179Clicks
13Conversions
$2,775Spend
CTR 4.67% Top Performer

Central Coast & Newcastle

3,357Impressions
127Clicks
8Conversions
$1,750Spend
CTR 3.78% CPC $13.78

Plumbing Bros — Perth

3,160Impressions
134Clicks
11Conversions
$1,740Spend
CTR 4.24% CPC $12.98

Performance Max

1,498Impressions
144Clicks
44Conversions
$213Spend
CTR 9.61% Highest CTR
WildJar Call Tracking

The phone data backed up the campaign.

Call tracking gave Plumbing Bros a cleaner view of business outcomes, not just clicks. It connected call volume, answer rates, lead quality and bookings back to marketing sources.

114Total Calls
114Answered
0Missed
63Qualified Leads
24Bookings
85New Callers

“Google Ads campaigns live and have already exceeded their monthly lead and booking targets.”

Plumbing Bros client update
The Work

What AIIMS built.

01

New Website

Full rebuild with stronger positioning, service navigation, conversion pathways and franchise credibility.

02

Google Ads

Search and Performance Max campaigns structured around intent, geography and booking action.

03

SEO Foundation

Technical and on-page improvements, stronger service structure and location content to support organic growth.

04

Call Tracking

WildJar integration to measure which channels drove real inbound calls and bookings.

05

Creative Assets

Photo, video and graphics to give the brand a sharper, more trustworthy presence across web and ads.

06

Landing Pages

Location and service-focused pages built to convert urgent plumbing enquiries into phone calls.

Services Delivered

The full HALO approach.

Website Design & Development SEO Google Ads Management Performance Max Conversion Optimisation Location Landing Pages WildJar Call Tracking Photo Production Video Production Graphic Design
The Outcome

More visibility. More calls. More accountability.

Within weeks of launch, Plumbing Bros had a stronger brand presence, better conversion pathways, clearer campaign structure and reporting that connected marketing activity to real phone enquiries and bookings. The result was not just more traffic. It was a system the business could actually measure and improve.

FAQ

Questions this case study answers.

What did AIIMS Group do for Plumbing Bros?

AIIMS delivered a full digital rebuild including website design and development, SEO, Google Ads, Performance Max, location landing pages, conversion optimisation, creative assets and WildJar call tracking.

What were the key results?

The reporting period used in the case study recorded 584 clicks, 76 conversions, 114 inbound calls, 63 qualified leads, 24 bookings and zero missed calls.

Why does this matter for other trade businesses?

It proves that a trade business does not win online by running ads alone. The website, landing pages, SEO, creative, tracking and sales follow-up all need to work together.

Need your marketing to prove itself?

AIIMS Group builds performance-led websites, SEO systems and paid media campaigns for businesses that want measurable growth, not excuses.

Work With AIIMS
GemIQ
Case Study Ecommerce Worldwide

GemIQ
Goes
Global

From no online marketing to record online sales — a global ecommerce transformation that exceeded every expectation.

Google Ads
Meta Ads
Brand Creation
Website Design
Content Creation
June 2025

Scroll

9M+
Impressions Delivered
$396K
Revenue Generated
923
Conversions
1.43%
Click-Through Rate
20K+
Jewellers Reached Globally

A powerful product with no digital footprint.

GemIQ had an exceptional product line trusted by jewellers around the world. But they had never run paid advertising at any meaningful scale. The business owner had genuine doubts — not about the quality of the product, but about whether digital marketing could actually move the needle. That scepticism was the first obstacle we had to overcome.

Getting the budget allocation right was the biggest strategic challenge from day one. Too conservative and we wouldn’t generate enough data to optimise. Too aggressive without proof of concept and we’d lose trust before we’d earned it. We needed to move fast, prove the model, and build confidence in parallel.

Taking the advertising global pushed the brand into territory even the owner hadn’t imagined. Multiple markets, multiple languages, multiple creatives — all running simultaneously. The results didn’t just meet expectations. They shattered them.

End-to-end. Global scale.

Google Ads
Full campaign creation and delivery across global markets — search, display, and shopping campaigns built and managed from the ground up.
Meta Ads
Creatives tailored to each country’s language and culture — localised ad sets delivered across Facebook and Instagram to reach jewellers in every key market.
New Brand Creation
A complete brand identity built for global credibility — from naming and visual identity through to tone of voice and positioning strategy.
Website Design & Development
A high-converting ecommerce website designed and built to support international traffic — optimised for clarity, speed, and sales across all devices.
Content Creation
Strategic content built to perform — product copy, ad creative, and social assets that communicated GemIQ’s value proposition to buyers around the world.

Numbers that changed minds.

A single month of global Meta activity — the campaign that proved paid advertising could work at scale and gave the client the confidence to push even further.

Impressions
9,043,460
Global reach across Facebook and Instagram placements
Total Clicks
129,135
Qualified traffic driven to the ecommerce store
Click-Through Rate
1.43%
Above benchmark for ecommerce across all markets
Conversions
923
Sales generated across international markets
Avg. CPC
$0.42
USD — highly efficient cost per click globally
Cost Per Conversion
$58.35
USD — strong ROI relative to product price point
Revenue Generated
$396,934
USD total ecommerce revenue — record month for the brand

Localised at scale.

129K
Link Clicks
6.8x
ROAS
923
Purchases
$0.42
Avg. CPC (USD)
Creative Strategy
Language variations
Multiple per market
Creative format
Static + Video
Markets targeted
Global
Campaign objective
Conversions / Sales
Budget & Efficiency
Total impressions
9,043,460
CTR
1.43%
Cost per conversion
$58.35 USD
Revenue generated
$396,934.84 USD

The key to these results wasn’t just spend — it was the approach. Every market got creatives built for its language, context, and buying behaviour. Localised ads outperformed generic global ones at every stage of the funnel, and the compounding effect across markets turned a single month into a record-breaking revenue result for the business.

Who delivered what.

01
New Website Design & Development
Mikey
02
Complete Meta Ad Strategy & Execution
Jasmine
03
Branding & Brand Identity Creation
Cielo
04
Strategy & Account Management
Janty / Sarah
05
Google Ads & Global Content Creation
AIIMS Team
SG
Account Manager

Working with Jenny and the team has been quite rewarding. The client is very thankful for all we do and the direction we take together. It was a great month to hit those numbers — and each month we strive to achieve bigger and better.

Sarah Gebron
Client Experience Manager · AIIMS Group

Ready to take your business global?

Let’s talk about your ecommerce business and how we can scale it.

Become a Challenger

Performance Case Study  /  2026

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01   Executive Overview

The Window Was Closing.

The Australian solar battery market moves fast when policy moves faster. The federal government’s rebate scheme had a confirmed reduction date: 1 May 2026. For Green Solar Energy Solutions, a Sydney-based solar and battery installer serving NSW homeowners, this represented the most commercially significant acquisition window in the company’s recent history.

The Business

Green Solar Energy Solutions operates in the residential solar and battery storage segment, targeting homeowners looking to reduce energy costs, increase energy independence, and take advantage of government incentive schemes. The business had a quality product, credible installation capability, and a genuine market tailwind. What it lacked was an acquisition system capable of converting that tailwind into pipeline at scale.

The Opportunity

With the rebate deadline creating urgency across the homeowner market, demand was high and attention was primed. But opportunity without infrastructure is just noise. The strategic mandate was clear: build a complete, high-converting acquisition system, activate it immediately, and extract maximum lead volume before the window closed. Not over a quarter. In 2.5 months.

02   The Challenge

More Than a
Marketing Problem.

The surface challenge was lead volume. But the real problem ran deeper. Every inefficiency in the acquisition system had a direct cost: wasted budget, diluted urgency, lower sales velocity. In a market with a hard deadline, every friction point was a commercial liability.

01

Positioning Weakness

The brand was competing in a crowded solar market without a distinct market position. No clear narrative thread connecting the homeowner’s fear of missing out with a specific reason to act now with Green Solar.

02

No Acquisition Infrastructure

There was no dedicated landing page engineered for conversion. The existing web presence was built to explain the business, not to convert intent-driven traffic from paid media into booked consultations.

03

Conversion Leakage

Without a purpose-built funnel, paid traffic had nowhere structured to land. Clicks were being generated but the path from click to call to consultation was undefined and friction-heavy.

04

Trust Architecture Gaps

Solar battery installations represent significant financial decisions. Homeowners carry objections: cost, installer credibility, rebate complexity, battery longevity. None of these were being addressed proactively in the messaging.

05

Zero Call Visibility

Without call tracking, there was no way to attribute inbound phone leads to specific campaigns, channels, or creatives. Optimisation was impossible. Budget decisions were being made blind.

06

Urgency Not Weaponised

The government rebate deadline was the single most powerful conversion lever available. It was not being used. The messaging did not communicate urgency, scarcity, or the cost of inaction in any structured or strategic way.

03   Strategic Diagnosis

The Issue Wasn’t
Demand. It Was Capture.

Australia’s residential solar and battery market had genuine demand. Google search trends, Meta audience sizes, and the volume of government rebate searches all confirmed homeowner intent was active. The problem was a system architecture unable to capture it.

“The issue wasn’t traffic volume. It was message-to-intent alignment. Homeowners were ready to act. The funnel wasn’t ready to receive them.”

Behavioural Observations

Homeowners researching solar batteries in early 2026 were displaying high purchase intent signals. They were comparing quotes, researching rebate eligibility, and calculating payback periods. This is a customer who is already deep in the decision journey. The messaging needed to meet them at that stage, not educate them from scratch.

Funnel Diagnostics

The diagnosis identified four conversion breakdown points: (1) misaligned ad creative failing to trigger urgency, (2) landing page copy weighted toward features rather than financial outcomes, (3) no structured objection handling within the page architecture, and (4) call-to-action sequencing that did not escalate commitment progressively.

Offer Perception

The product itself was strong. The offer framing was not. Homeowners were not seeing a clear, time-sensitive value proposition. The rebate deadline needed to become the centrepiece of every touchpoint: ad headline, landing page hero, CTA language, and follow-up messaging. Time pressure, when framed ethically and accurately, is one of the most powerful conversion catalysts available.

Competitive Intelligence

The solar battery category in NSW was dominated by national installers running generic price-led advertising. The whitespace available to Green Solar was specificity: a local, responsive team with genuine expertise, able to act before the deadline. Local credibility plus urgency plus a clear outcome was the strategic foundation we built the entire acquisition system on.

04   Strategy Architecture

Five Pillars.
One System.

The strategy was not a collection of tactics. It was a unified acquisition architecture where every component was designed to compound the others. Each pillar had a single job. Together they built a machine.

Pillar 01
Landing Page Reconstruction

A purpose-built, conversion-engineered landing page designed specifically for the rebate window campaign. Not a brochure. A conversion instrument with a singular goal: turn paid traffic into a qualified phone call or form submission within 90 seconds of landing.

Pillar 02
Conversion Copywriting

Every line of copy was engineered to address a specific psychological stage in the homeowner’s decision journey. Headline engineering, benefit stacking, urgency framing, social proof placement, and objection neutralisation were all mapped against the customer’s decision architecture.

Pillar 03
Paid Media Architecture

Dual-channel paid media strategy across Google and Meta, each channel serving a distinct role. Google Search captured in-market, high-intent searchers actively looking for solar battery installers. Meta generated awareness, remarketing, and instant lead forms for homeowners who were considering but not yet actively searching.

Pillar 04
Creative Strategy

Creative was not an afterthought. Ad creative was built around two axes: urgency (rebate deadline as the hero message) and credibility (local team, real installations, real outcomes). Every creative asset was designed to earn attention in less than two seconds and deliver a conversion-oriented message in the next five.

Pillar 05
Call Tracking Infrastructure

WildJar call tracking was deployed across all channels to give complete attribution visibility. Every inbound call was linked to the channel, campaign, and creative that generated it. This made budget allocation decisions data-driven rather than gut-driven, and enabled ongoing optimisation throughout the campaign period.

Pillar 06
Urgency Amplification

The 1 May rebate deadline was present in every touchpoint. Ad headlines. Landing page countdown context. CTA language. Email follow-ups. This was not manufactured scarcity. It was a real commercial event, communicated with precision. The entire system was calibrated to convert the market’s existing urgency into Green Solar’s pipeline.

Pillar 07
Video Production with Talent

Original video content was produced with on-screen talent to bring the Green Solar brand to life. Real faces, real stories, real installations. These weren’t stock-footage ads. They were conversion-engineered creative assets distributed across Meta and YouTube, designed to build trust at scale and drive qualified homeowners deeper into the funnel.

 

05   Landing Page Reconstruction

Every Section Was
Intentional.

The landing page was not designed. It was engineered. Every layout decision, every headline, every CTA placement had a specific conversion rationale. The philosophy was simple: reduce uncertainty at every step while increasing the perceived inevitability of taking action.

LP
Design Philosophy

“A homeowner landing on this page after clicking a Google ad has already expressed intent. Our job was not to sell solar batteries. It was to eliminate every reason not to call.”

Narrative Hierarchy

The page was structured to mirror the homeowner’s internal monologue: What is this? Why does it matter to me? Why now? Why this company? What do I do next? Each section answered one question precisely and moved the visitor to the next.

Headline Engineering

The hero headline led with the homeowner’s outcome, not the product’s feature. Financial savings, energy independence, and rebate eligibility were surfaced within the first 100 words. The subheadline delivered the deadline urgency without hyperbole.

Trust Architecture

Installer accreditations, past installation imagery, customer testimonials, and government scheme logos were positioned precisely at the decision friction points within the page. Trust was not concentrated at the bottom. It was distributed at every hesitation point.

CTA Sequencing

CTAs appeared three times on the page, each with escalating commitment language. The first offered a free quote. The second introduced the deadline context. The third created direct urgency with a call-to-action that framed inaction as a financial cost. Mobile click-to-call was the primary conversion mechanism throughout.

Objection Handling

The top five homeowner objections were identified: cost, process complexity, installation disruption, rebate eligibility uncertainty, and battery lifespan concern. Each was addressed in dedicated, scannable content blocks positioned before the visitor would naturally raise the objection in their own mind.

Mobile-First Execution

Over 85% of paid traffic arrived on mobile devices. The page was built mobile-first: thumb-reachable CTAs, tap-to-call buttons above the fold, compressed load time, and a visual hierarchy that communicated the core value proposition in a single scroll on a 375px screen.

06   Paid Media and Growth Systems

Precision Over
Volume.

Two channels. Two distinct roles. One unified acquisition goal. The campaign architecture was designed to capture existing intent on Google while manufacturing urgency-driven intent on Meta. Both fed the same landing page. Both fed the same call tracking system. Data flowed in both directions.

 

Campaign Architecture Notes

Google’s Performance Max campaign was deployed to extend reach across Search, Display, YouTube, and Maps simultaneously, while the dedicated search campaign maintained keyword-level control for the highest-intent queries. The dual-campaign structure allowed budget to flow toward whichever configuration was delivering the lowest cost per qualified call in any given period.

Meta’s instant lead form campaign delivered $89.91 CPL with a 3.9% CTR against a 110,656 impression count. The traffic campaign, running to the landing page, generated 12,867 landing page views at $0.77 per landing page view. Together, both Meta campaigns reached 249,733 unique homeowners across the 2.5-month period.

07   Execution Timeline

2.5 Months.
Zero Waste.

The engagement ran from mid-February to 1 May 2026. Every phase had a defined output and a defined transition trigger. Nothing moved forward until the preceding phase was production-ready.

Phase 01   /   Week 1–2   /   Feb 2026
Discovery and Strategic Architecture

Market audit, competitive landscape analysis, customer psychology mapping, and offer framing. The rebate deadline was identified as the central acquisition lever. Keyword research and audience segmentation completed. Campaign and landing page strategy locked before any creative production began.

Output: Strategy document, campaign briefs, landing page wireframe
Phase 02   /   Week 2–3   /   Feb–Mar 2026
Landing Page Build and Copywriting

Conversion-focused landing page designed and developed. All copy written to the conversion architecture: urgency-led hero section, benefit stacking, trust signals, objection handling blocks, and multi-stage CTA sequencing. WildJar call tracking integrated and tested across all traffic sources. Page QA completed on mobile and desktop.

Output: Live landing page, call tracking active, conversion events firing
Phase 02b   /   Week 2–3   /   Feb–Mar 2026
Video Production with Talent

On-screen talent was cast and briefed. Scripts were written to a conversion framework, not a brand awareness brief. Shoot days were completed efficiently, producing a library of short-form and long-form video assets. Each cut was edited for a specific placement: Meta feed, Meta Stories, and YouTube pre-roll. The urgency narrative was embedded in the talent’s delivery, not added in post.

Output: Full video asset library, cut for Meta and YouTube distribution
Phase 03   /   Week 3–4   /   Mar 2026
Paid Media Activation

Google Ads campaigns launched: Performance Max and targeted search. Meta campaigns launched: lead generation and traffic. Initial creative set deployed. Conversion tracking verified across all channels. The first 7 days were treated as a calibration period, with active monitoring on impression share, click quality, and call attribution accuracy.

Output: Live campaigns across Google and Meta, first conversions recorded
Phase 04   /   Week 4–8   /   Mar–Apr 2026
Optimisation and Scale

Data from call tracking fed back into campaign optimisation. Underperforming ad sets paused. Budget reallocated to highest-converting campaigns. Creative refreshed based on click-through and engagement data. Landing page CTA and headline variants tested. As the rebate deadline approached, urgency language was amplified across all touchpoints.

Output: Sustained lead volume, declining cost-per-lead, rising call quality
Phase 05   /   Week 8–10   /   Apr–May 2026
Final Push and Deadline Capitalisation

The final 3 weeks before 1 May were the highest-volume period. Urgency messaging was at maximum intensity. Budget was weighted toward the highest-performing campaigns. Call volumes peaked. The system delivered its highest daily lead counts in the final week of April, exactly when the market’s buying intent was at its sharpest.

Output: Peak campaign performance, maximum lead extraction before deadline
08   Results and Performance Impact

The Numbers
Are Unambiguous.

Executive Summary
Across 2.5 months, AIIMS generated 333 qualified inbound calls, 127 Meta form leads, and 642 Google conversion events for Green Solar Energy Solutions. The acquisition system delivered a 99.7% call answer rate, with 184 qualified sales conversations and an average inbound call duration of 6 minutes 50 seconds.
WildJar Call Tracking
333 Inbound Calls. 99.7% Answered.
184
Qualified Leads
6m 50s
Avg. Duration
276
First-Time Callers

Call tracking revealed that 83% of qualified calls originated from Google paid search, with the balance attributable to Meta and direct traffic. The average conversation ran nearly seven minutes, indicating genuine sales engagement rather than short, low-quality inquiries. First-time caller volume confirmed that the campaigns were reaching new audiences rather than recycling existing contacts.

Google Ads
642 Conversions. $42,300 Invested.
2.4M
Impressions
22,361
Clicks
$1.89
Avg. CPC

The dual-campaign Google structure (Performance Max plus targeted search) delivered 642 conversion events across the campaign period. Performance Max generated high impression volume at $0.78 CPC across the Google network, while the dedicated search campaign targeted the highest-intent queries at $8.02 CPC, prioritising quality over cost efficiency. The 0.92% blended CTR on 2.4 million impressions reflects well-calibrated audience targeting and relevance signals.

Meta Ads
127 Leads. 794K Impressions. $21,382 Invested.
3.9%
CTR (Leads Camp.)
$89.91
Cost Per Lead
249K
Unique Reach

The Meta lead generation campaign drove 127 instant form lead submissions at an average CPL of $89.91, well within the target range for the solar battery category. A 3.9% CTR on the lead campaign significantly outperforms the platform average for home improvement and energy categories. The traffic campaign complemented by reaching 218,033 unique homeowners with 684,165 impressions at $14.56 CPM, generating 12,867 landing page views at $0.77 each.

Full-Funnel Performance Summary (Feb–May 2026)
Metric Google Ads Meta Ads Call Tracking
Total Spend $42,300 $21,382
Impressions 2,443,604 794,821
Clicks / Calls 22,361 19,690 333
Conversions / Leads 642 127 184 qualified
Avg. CTR / Answer Rate 0.92% 2.25% – 3.9% 99.7%
Avg. CPC / CPL $1.89 $89.91 (leads)
Unique Reach 249,733 276 first-time callers
All Channels
333
Inbound Calls
99.7% answer rate across campaign
Google Ads
642
Conversions
Across PMax and Search campaigns
Meta Ads
127
Form Leads
$89.91 avg. cost per lead
WildJar
184
Qualified Leads
6m 50s avg. conversation length
Google Ads
2.4M
Impressions
Across Search and PMax
Meta Ads
249K
Unique Reach
NSW homeowner audience
Meta (Leads)
3.9%
CTR
Above category benchmark
WildJar
276
First-Time Callers
New audience acquisition confirmed
09   Strategic Insights

What the Data
Actually Said.

Every campaign teaches something. This one revealed several insights that extend well beyond the solar category. These are the strategic observations worth carrying forward.

  • Deadline as Architecture
    The 1 May rebate deadline was not just a marketing message. It was the structural logic of the entire funnel. Every touchpoint, headline, and CTA was sequenced relative to a specific date. This gave the entire system a coherent urgency narrative that most competitors in the solar category were failing to use with any precision.
  • Call Quality Outpaced Expectations
    The average inbound call ran for 6 minutes 50 seconds. In a category where typical solar inquiry calls average 3-4 minutes, this signal indicated that the landing page and ad creative were pre-qualifying visitors before they picked up the phone. Homeowners were arriving informed, specific, and ready to discuss. The funnel was doing the sales team’s first five minutes for them.
  • Dual-Channel Compounding
    The Google-Meta combination created a compounding effect that neither channel would have produced alone. Google captured homeowners already searching. Meta reached homeowners who were not searching yet, manufactured the intent, and then fed them back into Google’s remarketing ecosystem. The combined reach of 2.4M Google impressions and 794K Meta impressions meant the same homeowner was likely encountered across both channels, multiplying brand recall and urgency perception simultaneously.
  • Attribution Visibility Changed Decisions
    Before WildJar, every phone call was an unknown. After deployment, every call carried attribution data: channel, campaign, source, duration, and lead qualification. This transformed budget allocation from opinion to evidence. Campaigns that generated volume but poor call quality were identified and deprioritised. Campaigns generating fewer but higher-quality calls received increased budget. This optimisation loop is invisible without call tracking infrastructure.
  • The Competitor Oversight
    An audit of competitor solar advertising in the NSW market revealed that the majority were running generic, feature-led ad creative with no time-sensitive offer and no credible trust signals. The market was competing on who could say “solar batteries” loudest, not who could say it most relevantly. Green Solar’s precision-targeted urgency messaging was operating in a largely uncontested strategic position.
  • Talent-Led Video Changed the Equation
    In a category where most competitors relied on static images and text overlays, talent-led video gave Green Solar an immediate credibility advantage. Faces build trust faster than logos. When a real person speaks directly to a homeowner’s energy bill anxiety and frames the rebate deadline as a financial decision rather than a marketing offer, the conversion dynamic shifts. The Meta traffic campaign’s 82,343 video views confirmed that the content earned attention, not just impressions.
10   Closing Statement

What began as a
deadline
became a system.

The 1 May rebate window closed. The acquisition infrastructure AIIMS built did not. Green Solar Energy Solutions entered this engagement needing lead volume. They emerged with a precision-engineered, data-attributed, multi-channel acquisition machine that is ready to scale beyond the rebate cycle.

333 inbound calls. 127 form leads. 642 Google conversions. 99.7% answered. The results are a function of the system, not the season. That distinction is what separates a campaign from infrastructure.


Work with AIIMS

 

Green Solar Energy Solutions
1300 086 552
 / 
greensolarenergysolutions.com.au
 / 
AIIMS Group © 2026  /  Confidential

AIIMS Group

Case Study / Health & Beauty

7 months.
Zero extra spend.
538% more bookings.

Sydney Dermal Lounge had the customers. They had the budget. What they didn’t have was a digital strategy that worked. We fixed that.

Client
Sydney Dermal Lounge
Campaign Period
Jul 2025 – Jan 2026
Channels
Google Ads, Meta Ads, CRO, UI/UX
Industry
Premium Dermal Clinic
538%
More Confirmed Bookings
34%
Lower Cost Per Lead
109%
Increase in Form Submissions
43%
Conversion Rate Improvement
$0
Additional Budget Required

The ads were running.
The bookings weren’t.

When Sydney Dermal Lounge came to us in July 2025, they were spending serious money on Google Ads with almost nothing to show for it. The previous agency had built a campaign that looked fine on the surface. Under the hood, it was bleeding budget.

$1,100+

Cost per booking

Every confirmed booking was costing over $1,100. For a premium clinic, that margin is simply not viable.

0.12%

Conversion rate

Barely 1 in 800 visitors was converting. Traffic was coming in. Money was going out. Bookings weren’t happening.

12

Bookings from $13.5K spend

In June 2025, the previous agency generated just 12 confirmed bookings from $13,498 in ad spend.

High

Customer lifetime value at stake

Premium dermal treatments mean each lost booking isn’t just one visit. It’s a long-term client relationship walking out the door.

Spend more or work smarter.
We chose smarter.

Throwing more budget at a broken funnel would have made the problem worse, not better. The strategy was simple: fix the funnel first, then let the spend do its job.

CRO-Led Growth

  • Improved user journeys and page flow
  • Stronger messaging clarity throughout
  • Clearer, more direct calls-to-action
  • Landing page design enhancements
  • Conversion-focused UI/UX updates

Google Ads Realignment

  • Focused on high-intent search traffic
  • Rebuilt campaign structure and targeting
  • Prioritised booking-driven keywords
  • Eliminated wasted impression share
  • Tightened audience signal quality

Meta Ads Full-Funnel

  • Prospecting campaigns for awareness
  • Bottom-of-funnel remarketing
  • Lead nurturing to reinforce trust
  • Creative aligned to premium positioning
  • Audience layering for lead quality

Month by month, the story got better.

The transformation happened in two distinct phases. First, paid media optimisation did the heavy lifting. Then CRO kicked in and accelerated everything.

June 2025 — Previous Agency (Baseline)
December 2025 — After Paid Media Optimisation
January 2026 — Post-CRO Launch
Metric  

Jun 2025

 

Dec 2025

 

Jan 2026

Phase Previous Agency Paid Media Optimised Post-CRO Launch
Ad Spend $13,498 $15,255 $15,800
Confirmed Bookings 12 52.5 76.5
Total Calls 76.14 82.84
Form Submissions 44.5 93
Jan vs Jun (Overall Change) Baseline
+538% bookings
+109% forms
-34% cost/lead

Calls and Form Submissions data was not tracked by the previous agency prior to July 2025. The June baseline reflects confirmed bookings only. All figures sourced from campaign reporting dashboards.

+45.7%
Confirmed bookings vs Dec
+8.8%
Call enquiries vs Dec
+108.9%
Form submissions vs Dec
-34.2%
Cost per lead
+43.3%
Conversion rate

See the difference
design makes.

The home page was the first stop. Visitors were landing and leaving. We redesigned the entire user journey — from the first scroll to the booking form — to remove friction and drive action.

Before

Home page — before AIIMS CRO

After

Home page — after AIIMS CRO

What changed on the home page

Hero
Replaced a static, text-heavy header with a bold headline that leads with outcome. Trust signals (reviews, ratings) moved above the fold.

AIIMS Group

Case Study
FLOWSAFE
Case Study · Plumbing · Melbourne, VIC

Flowsafe
Plumbing

A Blueprint for Market Dominance

Google Ads
SEO
13+ Landing Pages
Web Design
GMB Management
Photo & Video
Print Design
Since Sep 2024

Scroll
Under $60Qualified Lead Target
Under $6Average Cost Per Click
13+Landing Pages
14+Campaigns Active
8,000+Enquiries to Date
$50K+Weekly Revenue Target

From $800 a Day.
Zero to Show for It.

The first call from Theo, owner of Flowsafe Plumbing, came in on 28 August 2024. He was running his own Google Ads campaign on an $800 daily budget and was lucky to get one or two calls a day. The spend was there. The strategy, structure and conversion infrastructure were not.

Flowsafe Plumbing Pty Ltd is a Melbourne-based, Australian-owned plumbing business offering 24/7 emergency and general plumbing services across Melbourne Metro and the South Eastern suburbs. Services span blocked drains, burst pipes, leak detection, gas fittings, hot water systems and water filtration. The operational foundation was solid. The digital presence was not reflecting it.

When the business came on board, the existing website was basic and not built to convert. There was no meaningful SEO footprint, no structured landing page network, limited lead tracking, no professional photography and no clear digital growth architecture.

How We Overcame It

  • Launched local area landing pages immediately, giving campaigns a strong destination while the full website was being developed.
  • Set up WildJar phone tracking at onboarding with 12 tracking IDs, closing the attribution gap from day one.
  • Activated and optimised the Flowsafe Google Business Profile by October 2024.
  • Organised a professional two-day photoshoot in November 2024 to create a complete brand asset library.
  • Delivered the full website project across Q4 2024 and Q1 2025, supported by weekly meetings and structured approvals.
  • Within three months, Flowsafe generated $38K in revenue in a single week from $9.6K in ad spend. Multiple weeks in 2025 exceeded $70K.

A Full-Stack
Digital Engine

SEM Management
Google Ads strategy and delivery across 14+ active campaigns, supported by ongoing optimisation to improve lead efficiency and volume.
Multiple Landing Pages
Strategy, design and development of 13+ landing pages targeting specific services, suburbs and search intent across Melbourne.
Custom Website Design & Development
A complete branded website for flowsafepl.com.au, designed to convert with clear service architecture and strong enquiry paths.
Photo & Video Production
Two full days on site followed by an extensive editing and production phase, creating assets for the website, advertising and ongoing content.
Search Engine Optimisation
SEO targeting Melbourne-wide plumbing searches, with a focused push into Bayside and surrounding suburbs.
Google Business Profile Management
Ongoing profile optimisation, regular publishing and local ranking activity to strengthen local-pack visibility.
Print Design
Magnets, flyers, EDMs, capability material and sales collateral supporting lead conversion beyond the digital channel.

Numbers That
Speak for Themselves

From an unstructured $800-a-day account with limited enquiry volume to a mature acquisition engine supported by search campaigns, landing pages, phone tracking and ongoing optimisation.

6.21M
Impressions
Total ad impressions served across campaigns
114.7K
Clicks
Total clicks to landing pages and website
1.85%
Click-Through Rate
Blended CTR across campaign activity
8,361
Conversions
Total tracked conversion actions
$5.83
Average CPC
Maintained below the $6 target threshold
$79.98
Blended Cost Per Conversion
All tracked conversion actions combined
$5M+
Attributed Revenue
Reported revenue connected to the wider digital acquisition program

Every Call. Tracked.
Qualified. Booked.

7,539
Total Calls
6,461
Calls Answered
5,681
First-Time Callers
3,167
Bookings Made

Lead Quality

Qualified Leads4,524
Bookings Made3,167
First-Time Caller Rate75%
Booking Conversion Rate~70%

Call Performance

Answer Rate85.7%
Average Call Duration1 min 54 sec
Total Answered6,461
Tracking Numbers Active12 IDs

Of 7,539 tracked calls, 4,524 were classified as qualified leads. The 75% first-time caller rate indicates that campaign activity was consistently reaching new customers, while 3,167 bookings demonstrate the commercial value of the acquisition system.

The Conversion Journey

1
Search Intent Captured
A customer searches for a plumber, service or suburb. The campaign directs that search to a page aligned with the exact intent.
2
Landing Page Converts
The page presents a clear headline, trust signals and direct call-to-action without unnecessary distractions.
3
Call Tracked Through WildJar
Each inbound call is attributed to the campaign and landing page that generated it.
4
Lead Qualified and Booked
The Flowsafe team answers the enquiry, qualifies the work and books the job.
5
Revenue Generated
Completed work and lead outcomes feed back into campaign optimisation and budget decisions.

Hyper-Local Targeting

Pages were aligned with specific suburbs, services and campaign themes.

Click-to-Call Prominence

Phone calls were prioritised across desktop and mobile experiences.

Trust Signals Built In

Clear service promises and practical customer reassurance reduced hesitation.

Mobile-First Design

Pages were structured for fast action on the device most customers use during urgent plumbing searches.

Distinct Campaign Brands

Names such as Mr Drainage and Same Day Heating gave campaigns stronger category relevance.

Continuous Optimisation

Messaging, layout and campaign alignment were refined using conversion and call data.

$60
Qualified Lead Target
Across the landing page network and active campaigns, qualified-lead performance was managed against an under-$60 target. The wider Google Ads account also recorded a blended cost per conversion of $79.98 across all tracked conversion types. Keeping those two measures separate makes the reporting clear and defensible.

In Their Own Words

“The transformation has been incredible. From brand positioning to lead generation, every part of the strategy was executed with purpose. We’ve seen measurable growth across the board.”
Theo Vitos / Flowsafe Plumbing

Everything We Delivered

01
Google Ads Management
Strategy, campaign build and ongoing optimisation across 14+ campaigns.
02
13+ Landing Pages
Unique campaign brands, custom design and service or suburb targeting.
03
Custom Website & SEO
Complete website development and organic search targeting across Melbourne and Bayside.
04
Photo & Video Production
Two-day shoot and a full professional asset library for website and campaigns.
05
Google Business Profile & Print
Ongoing local profile management, content publishing and branded sales material.
Ravi Kavirajan, Client Experience Manager at AIIMS Group
Account Manager
Great results come from strong collaboration and strategic execution. This case study reflects the impact of aligning business goals with a scalable, data-driven marketing strategy.
Ravi Kavirajan
Client Experience Manager · AIIMS Group

Ready to Be the Next Success Story?

Let’s create a strategy that puts your business ahead of the competition.

Talk to AIIMS Group

GemIQ
Case Study Ecommerce Worldwide

GemIQ
Goes
Global

From no online marketing to record online sales — a global ecommerce transformation that exceeded every expectation.

Google Ads
Meta Ads
Brand Creation
Website Design
Content Creation
June 2025

Scroll

9M+
Impressions Delivered
$396K
Revenue Generated
923
Conversions
1.43%
Click-Through Rate
20K+
Jewellers Reached Globally

A powerful product with no digital footprint.

GemIQ had an exceptional product line trusted by jewellers around the world. But they had never run paid advertising at any meaningful scale. The business owner had genuine doubts — not about the quality of the product, but about whether digital marketing could actually move the needle. That scepticism was the first obstacle we had to overcome.

Getting the budget allocation right was the biggest strategic challenge from day one. Too conservative and we wouldn’t generate enough data to optimise. Too aggressive without proof of concept and we’d lose trust before we’d earned it. We needed to move fast, prove the model, and build confidence in parallel.

Taking the advertising global pushed the brand into territory even the owner hadn’t imagined. Multiple markets, multiple languages, multiple creatives — all running simultaneously. The results didn’t just meet expectations. They shattered them.

End-to-end. Global scale.

Google Ads
Full campaign creation and delivery across global markets — search, display, and shopping campaigns built and managed from the ground up.
Meta Ads
Creatives tailored to each country’s language and culture — localised ad sets delivered across Facebook and Instagram to reach jewellers in every key market.
New Brand Creation
A complete brand identity built for global credibility — from naming and visual identity through to tone of voice and positioning strategy.
Website Design & Development
A high-converting ecommerce website designed and built to support international traffic — optimised for clarity, speed, and sales across all devices.
Content Creation
Strategic content built to perform — product copy, ad creative, and social assets that communicated GemIQ’s value proposition to buyers around the world.

Numbers that changed minds.

A single month of global Meta activity — the campaign that proved paid advertising could work at scale and gave the client the confidence to push even further.

Impressions
9,043,460
Global reach across Facebook and Instagram placements
Total Clicks
129,135
Qualified traffic driven to the ecommerce store
Click-Through Rate
1.43%
Above benchmark for ecommerce across all markets
Conversions
923
Sales generated across international markets
Avg. CPC
$0.42
USD — highly efficient cost per click globally
Cost Per Conversion
$58.35
USD — strong ROI relative to product price point
Revenue Generated
$396,934
USD total ecommerce revenue — record month for the brand

Localised at scale.

129K
Link Clicks
6.8x
ROAS
923
Purchases
$0.42
Avg. CPC (USD)
Creative Strategy
Language variations
Multiple per market
Creative format
Static + Video
Markets targeted
Global
Campaign objective
Conversions / Sales
Budget & Efficiency
Total impressions
9,043,460
CTR
1.43%
Cost per conversion
$58.35 USD
Revenue generated
$396,934.84 USD

The key to these results wasn’t just spend — it was the approach. Every market got creatives built for its language, context, and buying behaviour. Localised ads outperformed generic global ones at every stage of the funnel, and the compounding effect across markets turned a single month into a record-breaking revenue result for the business.

Who delivered what.

01
New Website Design & Development
Mikey
02
Complete Meta Ad Strategy & Execution
Jasmine
03
Branding & Brand Identity Creation
Cielo
04
Strategy & Account Management
Janty / Sarah
05
Google Ads & Global Content Creation
AIIMS Team
SG
Account Manager

Working with Jenny and the team has been quite rewarding. The client is very thankful for all we do and the direction we take together. It was a great month to hit those numbers — and each month we strive to achieve bigger and better.

Sarah Gebron
Client Experience Manager · AIIMS Group

Ready to take your business global?

Let’s talk about your ecommerce business and how we can scale it.

Become a Challenger

Case Study · Enterprise Website Rollout

Alsco Uniforms
Digital Transformation

AIIMS Group rebuilt the digital presence of a legacy workplace services brand with enterprise-grade website architecture, conversion-led UI/UX, multi-channel growth infrastructure and a sharper digital story for a business operating at serious scale.

135+years of brand history brought into a modern digital environment
14+international markets connected to the wider Alsco operation
40K+New Zealand businesses represented through a clearer digital experience
12months of strategy, design, development, content and growth activation
8digital channels rebuilt, activated or optimised under one execution model

The Real Brief

Not a website refresh. A digital infrastructure rebuild.

Alsco Uniforms did not need a prettier version of the old website. The brand already had history, trust, operational depth and a strong commercial footprint. What it needed was a digital ecosystem capable of expressing that strength quickly, clearly and commercially.

The challenge was to take a legacy brand with deep operational credibility and rebuild its online presence around modern customer behaviour, service clarity, lead generation and multi-channel brand consistency.

The old digital presence was not carrying the weight of the brand. AIIMS rebuilt the experience so the website, content, search, paid media and social channels could finally represent the true scale of Alsco Uniforms.

The Launch Story

Inside the rollout.

This video captures the thinking behind the launch: brand alignment, UI/UX decisions, service architecture, quality control and the level of detail required when rebuilding the digital face of an established enterprise.

AIIMS Group discusses the Alsco Uniforms website launch and enterprise digital rollout.

The AIIMS Method

Engineered chapter by chapter.

The project was not treated as a standalone website. It was built as a connected operating layer across brand, UX, development, SEO, paid search, social, email and content production.

01

Brand Architecture Extraction

Translating Alsco’s history, service pillars, values and proof points into a sharper digital narrative.

02

Enterprise UX Mapping

Designing the experience around speed, clarity and immediate understanding of the service offer.

03

Conversion Layer Engineering

Positioning CTAs, service pathways and lead forms to reduce friction and support quote enquiries.

04

Website Development

Building a cleaner, faster and more scalable digital foundation for future campaign activity.

05

Search Infrastructure

Structuring SEO foundations, metadata, technical clarity and service-based discoverability.

06

Paid Media Activation

Launching Google Ads and Meta campaigns around service intent, industry pain points and lead growth.

07

Content System Build

Creating social, video, photography, email and campaign assets with consistent brand execution.

08

Quality Control

Final-stage review across content, responsiveness, links, forms, tracking, UX and launch readiness.

Full Scope

Every channel had a job to do.

Website Design & DevelopmentComplete rebuild of the digital experience, service architecture, page flow and conversion pathways.
SEO FoundationTechnical SEO, metadata, page structure, service targeting and ongoing content direction.
Google AdsSearch campaigns structured around high-intent service demand and commercial lead generation.
Meta AdvertisingPaid social campaigns built around service benefits, industry audiences and offer-led creative.
Organic SocialProfile establishment, creative direction, service content and brand consistency across the feed.
Email MarketingCampaign messaging designed to support lead nurture, quote requests and service awareness.
Google Business ProfileLocal presence support to strengthen visibility across branches and regional service areas.
Photo & VideoOriginal content assets produced for web, campaign, social and brand storytelling.
Graphic DesignCreative production across campaign assets, service graphics and brand-led visual communication.

“Projects like this are not simply designed. They are engineered.”

AIIMS Group

Chapter Breakdown

The work behind the launch.

01

Website Rebuild

The website was restructured so services could be understood quickly, industries could be navigated clearly and conversion actions could appear earlier in the journey.

UI/UXCRODevelopment

02

Social & Brand Presence

Social channels were activated with service-led content, brand proof, offer messaging and a more consistent identity across uniforms, mats, hygiene, first aid and sustainability.

SocialCreativeContent

03

Paid Search & Paid Social

Campaigns were mapped around high-intent search behaviour and commercial audience targeting, helping the brand move from visibility into measurable lead-generation activity.

Google AdsMeta AdsLead Gen

04

SEO & Local Search

Technical structure, search foundations, location visibility and service-page optimisation were improved to support long-term discoverability across New Zealand.

SEOLocal SearchSchema

05

Content Production

AIIMS supported the rollout with original video, campaign assets, email messaging and creative direction to ensure every channel carried the same commercial story.

VideoEmailDesign

The Team

Built by AIIMS Group.

ClientAlsco Uniforms New Zealand
AgencyAIIMS Group
Account LeadJanty Ayoub
SEO ManagerJonathan Macabenta
Websitealsco.co.nz
IndustryUniforms, Linen & Hygiene Services

Enterprise Digital Infrastructure

Your brand does not need another ordinary website.

AIIMS Group builds digital ecosystems for brands that need strategy, creative, development, search, performance, content and execution working as one.

Build With AIIMS Group

Case Study  /  2025–2026
Uniden Australia × AIIMS Group

Uniden Australia × AIIMS Group
THE
WEBSITE
THAT
CHANGED
EVERY
THING.

From $200,000 P/A to $10,000,000.
One rebuild. Seven channels. Zero compromises.

Website Redesign
SEO
SEM
Social Ads
Email Marketing
Influencer / UGC
Graphic Design
GMB
Industry: Consumer Electronics
Location: Sydney, NSW
Agency: AIIMS Group
2025 – 2026
The Transformation
One
WEBSITE.
50× the
REVENUE.

Uniden had the products. The heritage. The distribution.
What they didn’t have was a website built to sell.
AIIMS rebuilt their digital presence from the ground up
and connected every channel. The result:
$10M in annual online revenue
from a platform generating $200K before we touched it.

$10M
Annual Revenue After
$200K
Annual Revenue Before
220K+
Monthly Sessions — Peak
+427%
Session Growth in 12 months
Uniden new website homepage — XTRAK your next adventure
The Client

Engineering-led.
Australian-trusted.
Since 1966.

Uniden is one of Australia’s most recognised consumer electronics brands. Founded in Japan in 1966 with a legacy in precision signal engineering, Uniden has built a loyal following across tradies, fleet operators, families, and outdoor enthusiasts through two flagship product categories: dash cams and home security cameras.

Their products are trusted by Australian law enforcement, fleet managers, and everyday households. The brand carries real weight. The challenge was making their digital presence carry the same.

When Uniden came to AIIMS in early 2025, they had the products, the heritage, and the distribution. What they needed was a digital ecosystem built to match.

Industry

Consumer Electronics & Retail / E-Commerce

Headquarters

73 Alfred Road, Chipping Norton NSW

Key Products

Dash Cams, Security Cameras, UHF Radios, Baby Monitors

Key USP

No subscription lock-in. Japanese engineering DNA. Solar-compatible security options built for Australian conditions.

Website Transformation

Before & After.
The evidence.

The old site wasn’t built to sell. The new one is. Rebuilt for impact, clarity, and conversion on every device.

Uniden old website — As Heard On National Radio hero

Before

Uniden new website homepage — after AIIMS redesign

After
Uniden 4G PRO KIT — No Wi-Fi No Problem campaign creative
The Challenge

Great products.
A digital presence not keeping up.

Uniden’s digital footprint had fallen behind the quality of their product range. The website was outdated and not built to convert. Organic search presence was limited. Social content lacked consistency. Email marketing wasn’t capitalising on a customer base that already trusted the brand.

Meanwhile, competitors like Arlo, Ring, and Garmin were investing heavily in content, SEO, and paid acquisition. Uniden had the superior product story in many categories. They just weren’t telling it loud enough online.

The site generating $200K a year wasn’t a reflection of the brand. It was an obstacle to it.

Website

Outdated design. Not built to convert. Product pages lacked the visual impact the products deserved.

Search

Low organic visibility for key product and category terms. Competitors ranking ahead on high-intent keywords.

Email

Underutilised customer database. No structured EDM programme. Missed sales events and product launches.

Social & Content

Inconsistent brand voice. UGC and influencer activity not being leveraged strategically.

Full-spectrum.
Every channel. One team.

AIIMS deployed a full HALO Marketing strategy across seven product lines.
No handoffs. No siloed teams. Everything built under one roof.

01
Website Design & Dev
Full rebuild of uniden.com.au. Bold, product-led design. Category, collection, and product pages rebuilt for clarity and conversion.
02
SEO
Technical SEO, collection page content, blog strategy, and quick wins targeting high-intent terms across dash cams and security cameras.
03
SEM Management
Google Ads campaigns targeting product-specific and competitor keywords, aligned to launches and events including Bathurst and Black Friday.
04
Social Ad Management
Meta and Instagram paid campaigns, product catalogue ads, Facebook and Instagram shop integration across multiple product lines.
05
Email Marketing
Monthly Mailchimp campaigns across segmented databases: dash cam buyers, UHF customers, baby monitor owners, and security camera purchasers.
06
Influencer / UGC
Managed creator partnerships. UGC video production for App Cam SOLO X2K, XTRAK, and doorbell products. Gifted product dispatch and approval workflows.
07
Graphic Design
Product banners, EDM assets, social creatives, YouTube thumbnails, Bathurst sponsorship assets, and Black Friday promotional graphics.
HALO
Marketing Method
The Approach

One brand story.
Told everywhere.

Uniden’s strength is product depth. Japanese engineering heritage, AI-powered security detection, 4K dash cam clarity, no subscription lock-in. These are real differentiators. The work was making sure every channel communicated them consistently.

The website rebuild centred on bold, landscape-first product presentation, inspired by Dyson, JB Hi-Fi, and Unimig. Clean layouts. Product-led hero sections. Clear paths to purchase.

SEO focused on quick wins across category-level search terms while building long-form content to capture mid-funnel researchers. Email was segmented by product interest, turning a generalised list into a targeted engagement engine.

Jan 25

Engagement begins

AIIMS and Uniden onboard. Website proposal, access setup, and strategy alignment.

Apr 25

All channels activated

All seven product lines kick off: Website, SEO, SEM, Social Ads, Email, Design, GMB.

May 25

First EDMs live

Segmented Mailchimp campaigns launched for dash cams and security cameras.

Jun 25

UGC programme live

Creator partnerships activated. First videos approved for the App Cam SOLO X2K.

Oct 25

Bathurst activation

V8 Super Utes sponsorship. Campaign assets, EDMs, and social ads across the race weekend.

Nov 25

Black Friday push

Full cross-channel campaign: EDMs, Meta Ads, Google Ads, and social content.

2026

Programme continues

Ongoing SEO growth, new UHF radio launches, and sustained email programme.

Google Analytics 4 — Session Data

Sessions exploded
after launch.

Monthly sessions from GA4. The spike tracks directly against the new website going live and SEO kicking in. From 41K in May 2025 to over 220K by March 2026.

+427%
Session growth
May 2025 to Mar 2026
220,049
Peak Monthly Sessions
Mar 2026
41,779
Sessions at Launch
May 2025
1.83M
Total Sessions
12-Month Period
98,436
Unique Users
Peak Month
Client Voice

[CLIENT QUOTE to be sourced from Brad Hales, Uniden Australia]

Brad Hales  /  Uniden Australia
The Results

Numbers that
speak for themselves.

+427%
Session Growth
$10M
Annual Online Revenue
[X]%
Email Open Rate
[X]x
ROAS on Paid Social
7
Active Channels
The Team

The people
behind it.

Account Manager
Janty Ayoub
Website & SEO Lead
Raynal Sharma
SEO Manager
James Baker
Social Ads
Jasmine Jaafar
Email Marketing
Makayla Borg
Influencer / UGC
Jordan Taha
Design
Abby Al Adeeb
Design
Mickey Ghanoa
Development
Truman Zhao
AI Agent  /  Customer Experience
MEET
TONY.
20+ Years.
Now Always On.

Tony has been the face of Uniden for over two decades. A trusted name. A product expert. The person customers turned to when they needed a real answer. Now, Tony never sleeps.

AIIMS transformed Tony from a team member into an AI-powered front-facing agent. Available 24 hours a day, 7 days a week, Tony handles orders, shipping queries, troubleshooting, product recommendations, and more. The same expertise, now at every customer’s fingertips, any time.

Orders
Real-time order tracking and purchase support, around the clock.
Shipping
Instant shipping queries answered without a wait time or hold music.
Troubleshooting
Technical product support across Uniden’s full range, live at all times.
Product Advice
Personalised product recommendations based on customer needs, instantly.
24/7
Always available. Never on hold.
Tony is live on uniden.com.au — powered by AIIMS.
Tony AI Agent — Uniden 24hr Help
Live on uniden.com.au
20 years of expertise.
Now in every conversation.
Uniden x AIIMS AI Integration
UGC & Content Production
ALL IN
SILIO.

High-level production. High-level assets. High-level views.
Uniden’s YouTube channel became a content machine built on
strategy, UGC creator partnerships, and short-form video that
actually converts. The result speaks for itself.

2M+
Views & Counting
804K
Single Short — Voice Scrambling
1.5M
Single Short — Crystal

Uniden YouTube Shorts — viral view counts

Viral Shorts

Uniden YouTube channel — consistent brand identity

Channel Identity
Production
Studio-grade assets
Full video production, UGC creator briefs, and on-location shoots across Uniden’s full product range.
Strategy
Organic reach, no ad spend
Every Short was scripted, produced, and published with a clear conversion goal. Views translate directly to product discovery.
Brand Consistency
One voice across every channel
From the website to YouTube to email, every touchpoint carries the same brand energy. That’s the HALO effect.

AIIMS Group

AIIMS Group

Case Study
Rydo × AIIMS
AIIMS Group — Client Feature

The ride
to the top.

How AIIMS positioned Rydo as Australia’s premium hybrid rideshare and taxi platform — challenging Uber on every front.

Scroll

Branding • Web Design & Dev • SEO • SEM • Social Media • Graphic Design • Production • GMB
Transport & Rideshare
HALO Marketing
Full Creative Suite
The Brief

Australia had Uber.
Then came Rydo.

The Australian ride-hailing market is a $2.35 billion industry in 2026, dominated at the surface by global giants. Uber holds roughly 68% of market share. DiDi chips away at another 18%. For any challenger brand to cut through in this space, it takes more than a good app. It takes a full creative conviction about who you are and why you’re better.

Rydo is a homegrown Australian taxi and hire car booking app that does something Uber simply cannot: it combines the structure and reliability of the regulated taxi industry with the convenience and modernity of a rideshare platform. Cash payments. Air conditioning guaranteed. Chargers on board. Wheelchair accessible vehicles. Maxi cabs. Things you never quite get with the alternatives.

The mission AIIMS was handed was unambiguous: position Rydo as the only true choice for ride services in Australia. Not just a decent local option. The definitive one.

Market Context

The NSW Taxi Council formally partnered with Rydo Technologies to back app-based booking as the future of the taxi industry. With 15,000+ taxis connected to the platform and a growing corporate travel segment forecast to grow at 4.65% CAGR through 2031, Rydo’s timing was right. What it needed was a brand that matched the ambition.

Rydo campaign visual
Rydo Campaign — Brand Identity Shoot
Rydo brand visual full width
15k+
Taxis connected
to the Rydo network
3
Major cities:
Sydney, Melbourne, Brisbane
$2.35B
Australian taxi market
size in 2026
8
Service lines across
the HALO strategy

“No one’s ever been this in-depth… I actually understand it — the complicated stuff.”

Leila Diab / Marketing Manager, Rydo
Rydo brand design

Visual Identity System — Brand Refresh

Design Vision

Room to breathe.
Room to lead.

The rebrand started with a single decision: remove the logo from its circular enclosure. It sounds simple. The reasoning was precise. A logo locked in a circle carries weight. It’s contained. The Rydo brand needed to expand across billboards, taxi decals, social content, and app interfaces. It needed to breathe.

The resulting visual identity blends luxury real photography with modern vector elements, using bold orange as the visual anchor. This balance between premium sophistication and urban vibrancy was not accidental. Rydo needed to appeal to a broad demographic while retaining a polished, aspirational feel.

The goal was brand recall at speed. A person seeing a Rydo-branded vehicle in peak-hour Sydney, flicking past a sponsored post at midnight, or opening the app for the first time should feel the same thing: this is the serious choice.

Logo Redesign
Typography System
Colour Language
Brand Guidelines
UX/UI Design
Brand Film

See the rebrand in motion.

Strategy & SEO

Building a funnel that feeds itself.

01
The Full Audit

AIIMS SEO analyst Jonathon Macabenta conducted a complete audit of Rydo’s organic presence. Every page, every ranking, every competitor. He rebuilt the strategy from the ground up, mapping Rydo’s content architecture against the actual search behaviour of Australians looking for rides, taxis, and hire cars in 2025. The result was not a tweak. It was a new playbook.

02
Competitive Intelligence

Detailed analysis of every major competitor: Uber, DiDi, 13cabs, GoCatch, Bolt. The research surfaced verticals Rydo wasn’t yet tapping into but had every reason to: wheelchair accessible taxis and maxi cabs. These were not fringe additions. They were strategic entry points into underserved demand with real search volume and genuine alignment with Rydo’s regulated-transport DNA.

03
Content & Authority Building

The expanded service offering needed supporting content, landing pages, and GMB presence. AIIMS built out the organic infrastructure to capture passengers at every stage of intent: from discovery (what ride options exist?) to decision (which app should I download?) to conversion (book now). The strategy was not broad. It was surgical.

04
Paid Search Amplification

SEM specialist Melissah Kocoski layered paid campaigns over the organic strategy, targeting high-intent search terms across Google in Sydney, Melbourne, and Brisbane. Organic and paid working in concert: visible in the results, visible in the ads, and unmissable in the maps.

Rydo production shoot
Production & Social

Stopping the scroll means showing up fully.

Rydo didn’t walk into production knowing exactly what they wanted. That freedom was the brief. AIIMS Production Director Ben Canning and the multimedia team reframed the entire narrative: Rydo is not just a taxi company. It’s a premium transport experience.

Every shot highlighted the tangible differences: the air con, the bottled water, the phone charger, the cash payment option. The things that make Rydo the ride you’d actually choose if you knew all your options. Paired with UGC content from AIIMS’s creator network, the social strategy reached Meta audiences across Facebook and Instagram and extended into TikTok for Gen Z penetration.

Organic Facebook
Paid Instagram
TikTok
UGC
Landing Pages
What We Delivered

The full HALO.
Nothing left out.

01
Branding
02
Web Design & Development
03
SEO
04
SEM
05
Social Media
06
Graphic Design
07
Production
08
Google My Business
09
UGC & Content Creation
The Partnership

A client who showed up.

The best work in this industry comes from the intersection of agency capability and client trust. Rydo brought both. Their team was communicative, fast with approvals, and genuinely willing to explore new directions when the data called for it.

When the production team called, Rydo’s people showed up. When Jonathon from the SEO team recommended expanding into wheelchair accessible taxis and maxi cabs, the Rydo team didn’t hesitate. That kind of openness is what separates a campaign that looks good from one that actually performs.

Creative freedom paired with mutual accountability. That’s the AIIMS model. Rydo is exactly the type of challenger brand it was built for.

Rydo team partnership

“We were making it obvious: Rydo, the only true choice for ride services in Australia.”

AIIMS Group / Creative Direction

Frequently Asked Questions

What makes Rydo different from Uber and DiDi?

Rydo combines the structure and reliability of the regulated taxi industry with the convenience of a rideshare platform: cash payments, guaranteed air conditioning, on-board chargers, wheelchair accessible vehicles and maxi cabs, all things not consistently available with Uber or DiDi.

Which services did AIIMS deliver for Rydo?

AIIMS delivered full HALO Marketing for Rydo: branding, web design and development, SEO, SEM, social media, graphic design, video production and Google My Business management.

Why did Rydo’s rebrand remove the logo from its circular enclosure?

A logo locked in a circle carries visual weight and feels contained. Rydo’s brand needed to expand across billboards, taxi decals, social content and app interfaces, so removing the enclosure gave the identity room to breathe across every format.

What new service verticals did AIIMS uncover for Rydo?

Competitive research against Uber, DiDi, 13cabs, GoCatch and Bolt surfaced wheelchair accessible taxis and maxi cabs as underserved, high-intent verticals well aligned with Rydo’s regulated-transport strengths.

How large is the Australian taxi and rideshare market?

The Australian ride-hailing market is worth approximately $2.35 billion in 2026, with Uber holding roughly 68% market share and DiDi around 18%, leaving room for a strong regulated-industry challenger like Rydo.

How many taxis are connected to the Rydo network?

Rydo has more than 15,000 taxis connected to its platform across Sydney, Melbourne and Brisbane, backed by the NSW Taxi Council’s formal partnership with Rydo Technologies.

The team behind the work.

Client
  • Leila DiabMarketing Manager, Rydo
Client Experience
  • Janty AyoubFounder
Design
  • Abby El-AdibUX Creative
  • Michael GahonaUX Creative
  • Caitlin WilliamsUX Creative
Development
  • Suman SatasiyaDeveloper
Production
  • Ben CanningMultimedia Specialist Manager
  • Jaaziel InocencioMultimedia Specialist
  • Yogilan IskandarMultimedia Specialist
Social Media
  • Jasmine JaafarSocial Media Specialist
  • Victoria KhamuSocial Media Specialist
SEO & GMB
  • Jonathan MacabentaSEO Specialist
  • Deanna GashamGMB Specialist
SEM
  • Melissah KocoskiSEM Specialist