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AIIMS AWARDS: view all 2026 awards
AIIMS Email Experience Strategy · Creative · HTML · Automation

Email marketing, rebuilt as infrastructure

We don’t just design emails. We design the journey.

From one high-impact launch to a complete 90-day lifecycle, AIIMS connects strategy, creative, responsive HTML and automation into one customer experience.

Launch01

Make the first send count.

Automate02

Build the next move.

Optimise03

Keep momentum alive.

31Journey touchpoints shown
5Complete systems
APAC + GCCRegional delivery

Complete journey design

One system. Every next move.

These are connected customer journeys—mapped across acquisition, onboarding, conversion, upsell and retention. Select any system to inspect the full wireframe.

Renosell email upsell and homeowner nurture journey wireframe
01 / RENOVATION & PROPERTY

Renosell — Email Upsell Journey

A long-term homeowner journey combining education, completed projects, referrals, seasonal messages, market reports and re-engagement.

UpsellNurtureRe-engagement
10 touchpointsAlways-on customer lifecycle
LoanOptions personalised B2B partner onboarding email designs
02 / FINANCE & PARTNERS

LoanOptions — B2B Onboarding

Personalised partner onboarding that brings portal access, account setup, widget integration, incentives and assigned team members into one branded experience.

B2BPersonalisationOnboarding
7 partner versionsPersonalised by account team
LoanOptions six-stage B2B partner email lifecycle
03 / PARTNER LIFECYCLE

LoanOptions — Partner Journey

A structured progression from initial interest and agreement through onboarding, 30-day support and the 90-day relationship review.

Lead nurtureActivationRetention
6 stages · 90 daysFrom interest to active partner
Homewares ecommerce abandoned cart automation wireframe
04 / HOMEWARES ECOMMERCE

Homewares — Cart Recovery

An abandoned-cart system that changes the reason to return at every stage: reminder, soft incentive, brand differentiation and customer proof.

EcommerceAbandoned cartSocial proof
4-stage recoveryEscalating reasons to convert
Homewares mid-season sale promotional email sequence
05 / RETAIL CAMPAIGN

Homewares — Promotional Journey

Four coordinated sale sends with changing subject lines, visual treatments, urgency and product-category emphasis—without repeating the same email.

RetailPromotionCreative testing
4 coordinated sendsOne offer, multiple creative angles

Live campaign work

Designed for the brand. Built for the inbox.

Different markets, audiences and buying decisions demand different creative systems. Preview selected AIIMS-built campaigns below.

Australia
Uniden Australia · Product launch

The New Sound of Uniden — Looop

Open live
Singapore
Alsco Uniforms · Compliance & cross-sell

Is Your First Aid Kit Actually Compliant?

Open live
New Zealand
Alsco Uniforms · Multi-service

One Supplier. More Operational Control.

Open live
Australia + New Zealand
Euroquip · B2B product campaign

Serie T — Five Years of Confidence

Open live
UAE · KSA · GCC
Gebal Group · Regional authority

Inside the GCC’s Most Ambitious Skate Parks

Open live
Strategy before templatesAudience, intent, timing and the next action are mapped before the first layout is designed.
Responsive HTML deliveryInbox-ready builds designed for desktop and mobile—not flattened concepts that stop at approval.
Connected customer experienceEmail works with landing pages, CRM stages, ecommerce events, content and sales follow-up.

The AIIMS email system

Creative is the front end. Infrastructure is the advantage.

01

Map

Define audiences, triggers, buying stages, objections and the commercial job of every send.

02

Design

Translate the brand into an inbox experience with a clear visual and conversion hierarchy.

03

Build

Develop responsive HTML that works across devices and protects the intended experience.

04

Connect

Join CRM data, ecommerce behaviour, forms, segmentation and sales activity into the journey.

05

Improve

Use campaign learning to refine creative, timing, sequencing and the next customer action.

Email marketing FAQs

Built to answer what happens next.

What is an email journey?

An email journey is a planned sequence triggered by a customer’s stage, behaviour or timing. Each message has a distinct role, moving the relationship from awareness through conversion, onboarding, retention or reactivation.

Does AIIMS design individual EDMs as well?

Yes. AIIMS creates individual launches, newsletters, product campaigns and promotional emails, as well as complete automated systems. The approach depends on the campaign’s commercial purpose.

Can AIIMS build responsive HTML for Mailchimp?

Yes. Campaigns can be designed and developed as responsive HTML for Mailchimp and adapted for other CRM, ecommerce and marketing automation environments.

Do you build B2B and ecommerce automation?

Yes. The work shown here includes B2B partner onboarding, lead nurture, service cross-sell, ecommerce cart recovery, retail promotion, product launches and long-term customer retention.

Can one journey support several markets?

Yes. AIIMS can retain one strategic system while adapting content, offers, teams, regulations, language and customer expectations for different regions.

Your next email should lead somewhere

Stop sending disconnected campaigns.

Build your email system ↗

AIIMS Group / Independent recognition

2026 & counting

19+ Awards won
in 2026.& counting.

Recognition for our client work, original shows and the people behind them. Explore the winning projects and the independent records behind every award.

AIIMS Creator Hub's Josh Fox and Josh Mansour at the awards
3

Australian
Audio AwardsAIIMS Creator Hub / Independent categories

  • MAFS FunnyBest New Podcast
  • Joshua FoxBest Podcast Host/Presenter
  • Unscripted with Josh MansourBest Sport Podcast
2026 Stevie Awards for Great Employers Bronze Winner artwork
1

Bronze
Stevie® AwardStevie Awards for Great Employers

Employer of the Year
Advertising, Marketing & Public Relations.

Recognition for the people and culture behind AIIMS Group.

Global Search Awards 2026 / Silver · Best Global Large Integrated Search Agency

View the official result

The four programme totals above represent 19 agency and client awards. The Global Search Silver is additional. Each recognition is credited to its winning project, show, person or organisation.

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