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Case Study  / Campaign Launch

Evolve Health Clinic × AIIMS Group Case Study

See how AIIMS Group built Evolve Health Clinic's Google Ads, local search and call-tracking system, generating 395 calls in just 90 days.

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SEO / GEO
Evolve Health Clinic × AIIMS Group | 395 Calls in 90 Days
AIIMS Group
Performance Marketing · Healthcare · South-West Sydney

From zero data.
395 calls.
90 days.

AIIMS built Evolve Health Clinic’s local search and phone-intelligence system from the ground up—turning four healthcare service lines into measurable patient demand.

Client
Evolve Health Clinic
Growth System
Google Ads · GBP · WildJar
Period
April–July 2026
Market
South-West Sydney
Service Lines
Podiatry · Physio · Hijama · Chiro
Account Manager
Nirav Narainji
Physiotherapy treatment at a health clinic
Physiotherapy
Cupping therapy treatment
Hijama & Cupping
Podiatry assessment
Podiatry
690%
Call volume growth
From May’s tracking baseline to July 2026.
Podiatry
Physiotherapy
Hijama / Cupping
Chiropractic Care
Bass Hill · Bankstown · Greenacre
South-West Sydney
Google Ads
WildJar Call Tracking
Podiatry
Physiotherapy
Hijama / Cupping
Chiropractic Care
Bass Hill · Bankstown · Greenacre
South-West Sydney
Google Ads
WildJar Call Tracking
The Numbers · April–July 2026
395
Total Phone Calls
Tracked via WildJar · 3 months
690%
Call Volume Growth
May to July 2026
243
First-Time Callers
New patients reaching out
192
Qualified Leads
Real patient enquiries
83
Confirmed Bookings
Directly from tracked calls
355
Answered Calls
90% answer rate
295
New Patients
Identified via call data
4
Service Lines Active
Podiatry · Physio · Hijama · Chiro
Account Restructure

What we inherited. What we built.

Evolve Health Clinic came to AIIMS with no Google Ads history and four distinct service lines that needed separate messaging, separate bidding, and separate conversion tracking from day one.

Starting Point

No existing Google Ads account or call tracking history
Four service lines with no keyword segmentation
Unoptimised Google Business Profile — incomplete categories and services
Zero visibility on inbound phone enquiries
No negative keyword list to filter irrelevant traffic

What We Delivered

4-campaign architecture: one campaign per service line
Google Business Profile fully optimised: categories, services, photos, Q&A
WildJar tracking number live on GBP — calls from Maps now attributed
100+ negative keywords added across all campaigns
5.0 rating · 31 Google reviews built during campaign period
Google Business Profile

The profile that fills the gaps ads can’t reach.

Not every patient clicks an ad. Many go straight to Google Maps, search the clinic name, and call from the profile. Before AIIMS, that traffic was invisible and untracked. We changed that from day one.

What we optimised
Business name updated to include all four service lines
Primary category set to Physiotherapist with Podiatrist, Chiropractor, and Hijama as secondaries
WildJar tracking number added as the primary contact number
Services, opening hours, and location (Bass Hill Plaza) fully populated
Photos uploaded across all service areas and clinic interior
Q&A section populated with common patient questions
5.0
Star Rating
31
Reviews
52
GBP Calls
Business Profile Optimised
Evolve Health Clinic treatment
Physiotherapist · Podiatrist · Chiropractor

Evolve Health Clinic

5.0★★★★★31 reviews

Shop 34/753 Hume Highway, Bass Hill NSW

CallDirectionsWebsite
Tracked GBP calls52

52 of the 395 tracked calls came directly from the Google Business Profile — patients searching on Maps, not ads. That channel was completely invisible before WildJar was placed on the profile. Every one of those calls would have been a lost lead with no attribution.

Campaign Architecture

One account. Four campaigns. Zero overlap.

Each service line runs as a standalone campaign so budgets, bids, and negative keyword lists never cross-contaminate each other.

Service Line 01
Podiatry
5 conversions · $495 spend · $99 CPA
Ingrown Toenail
Orthotics
Diabetic Foot
Suburb Exact
Service Line 02
Physiotherapy
2 conversions · $1,840 spend · $920 CPA
Injury Recovery
Sports Physio
Pelvic Floor
Dry Needling
Service Line 03
Hijama / Cupping
Building data · $1,290 spend
Wet Cupping
Hijama Near Me
Cupping Therapy
Service Line 04
Chiropractic Care
Building data · $1,700 spend
Women’s Health
Prenatal Chiro
MSK Conditions
Bidding Strategy

Letting the data decide when to scale.

We don’t move to automated bidding until the data earns it. Every transition below is triggered by evidence, not a timeline.

✓
Phase 1 · April–June 2026 · Done
Max Clicks — all campaigns
Focus: volume and data collection. Understand which service lines and which suburbs convert before committing to a CPA target.
→
Phase 2 · July 2026 · Active
Target CPA — Podiatry only
Podiatry is approaching the 30-conversion threshold. Moving to Target CPA at $80–100 to let Google’s algorithm optimise for patient bookings.
Phase 3 · August 2026 · Upcoming
Target CPA — Physiotherapy
Follow Podiatry’s transition 4–6 weeks later as Physio conversion data accumulates.
Phase 4 · Q4 2026 · Future
Performance Max — full account test
Once 60+ total conversions are banked, run PMax alongside Search with remarketing and customer match audience signals.
Keyword Strategy

Suburb-level precision. Not broad guesses.

Every keyword in the account is built around suburb-level intent. When a patient searches “podiatry Bass Hill” they already know what they want. We own that moment.

Search Intent Pyramid
HIGH INTENT · Suburb Exact
“podiatry bass hill” · “physio bankstown”
MEDIUM INTENT · Condition + Near Me
“ingrown toenail treatment near me” · “hijama near me”
GENERIC · Service Name Only
“physiotherapy” · “podiatrist” · “chiropractor” — high volume, lower intent

Top Performing Keywords

Every figure below is pulled directly from the Google Ads account. No estimates.

KeywordMatchAd GroupImpr.ClicksCTRAvg CPC
podiatry bass hillExactPodiatry19064
33.68%
$1.79
physiotherapy bass hillExactPhysiotherapy10227
26.47%
$1.81
injury recovery physioPhrasePhysiotherapy3,238151
4.66%
$2.01
wet cupping sydneyPhraseHijama / Cupping43140
9.28%
$1.82
hijama near meExactHijama / Cupping15115
9.93%
$1.80
cupping therapy near meExactHijama / Cupping21520
9.30%
$1.80
podiatry clinic bankstownPhrasePodiatry17622
12.50%
$1.85
podiatrist near meExactPodiatry1,30779
6.04%
$1.85
shockwave therapy near meExactPhysiotherapy336
18.18%
$1.93
women’s health chiropractorPhraseChiropractic Care16516
9.70%
$1.80

“Podiatry Bass Hill” at 33.68% CTR is not a fluke. It is evidence that when a patient searches with suburb-level specificity, they already know what they want and where they want it. We own that moment.

Search Term Intelligence

What South-Western Sydney is actually searching for.

Search terms reveal patient psychology in a way no survey ever could. Here is what the data tells us about how this community searches for healthcare.

Podiatry
podiatrist near me
900
Impr.
56
Clicks
6.22%
CTR
Podiatry · HIGH INTENT
podiatrist bass hill
56
Impr.
15
Clicks
26.79%
CTR
Hijama / Cupping
cupping therapy near me
168
Impr.
15
Clicks
8.93%
CTR
Hijama
hijama near me
126
Impr.
11
Clicks
8.73%
CTR
Physio · HIGH INTENT
physio bass hill
34
Impr.
9
Clicks
26.47%
CTR
Chiro · Women’s Health
women's health chiro
112
Impr.
11
Clicks
9.82%
CTR
Negative Keyword Strategy

Every wasted click is a signal. We acted on all of them.

100+ negative keywords added across all campaigns to eliminate irrelevant traffic and protect spend.

Filter 01
Education / Training
  • podiatry course
  • physiotherapy degree
  • chiro school
  • cupping certification
Filter 02
Jobs / Employment
  • podiatrist jobs
  • physio vacancy
  • chiropractor hire
  • allied health careers
Filter 03
Products / DIY
  • orthotics amazon
  • cupping set buy
  • foam roller
  • resistance bands
Filter 04
Wrong Geography
  • melbourne
  • brisbane
  • perth
  • gold coast
Ad Creative Samples

Written for the patient. Not for the algorithm.

Every headline references the service AND the suburb. Every description leads with the patient’s need, not the clinic’s credentials.

evolvehealthclinic.com.au › podiatry › bass-hill
Podiatrist in Bass Hill · Book Today · HICAPS Accepted
Ingrown toenails, orthotics, diabetic foot care. Expert podiatry near you. Same-week appointments available. Medicare & NDIS welcome.
Podiatry · Exact Match
evolvehealthclinic.com.au › physiotherapy › bankstown
Physio Bankstown · Injury Recovery · Pelvic Floor Specialists
Sports injuries, women’s health physio, dry needling & shockwave therapy. Serving Bass Hill & surrounds. EPC plans accepted.
Physiotherapy · Phrase Match
evolvehealthclinic.com.au › hijama-cupping › sydney
Hijama Near Sydney · Certified Practitioner · Book Online
Authentic wet cupping (Hijama) by certified practitioners. Serving South-West Sydney. Relaxed environment, results you can feel.
Hijama · Exact Match
Device & Demographics

Who clicks. Where. On what.

Device Split

Mobile
72%
Desktop
21%
Tablet
7%

Mobile dominance confirms this community searches on the go — likely while experiencing pain or seeking an urgent appointment. Click-to-call extensions are critical.

Impression Share

41%
Search IS
28%
Lost (Budget)
31%
Lost (Rank)

28% lost to budget means there is proven demand we are not yet capturing. As conversion data matures, budget expansion on Podiatry is the clearest immediate win.

WildJar Call Intelligence

From 24 calls to 190. In 90 days.

Before AIIMS, call volume was invisible. WildJar tracking numbers replaced the clinic’s main line on all ads and the Google Business Profile, giving us full attribution on every inbound call from day one. What happened next was not luck.

Month-by-Month Call Volume
MAY
24
JUN
181
JUL
190
Call tracking activated mid-May 2026. April data not captured — baseline set at May.
395
Total Calls (3 months)
355
Answered
243
First-Time Callers
83
Confirmed Bookings
Call Source Breakdown
98
From Google Ads
52
From Google Business Profile
192
Qualified Patient Leads
63
New Patient Enquiries

A 690% lift in call volume in 90 days is not an accident. It is the direct result of suburb-exact keyword targeting, a Google Business Profile optimised for the Bass Hill catchment, and call tracking that made every single enquiry visible for the first time.

Geographic Intelligence

Where our patients come from.

Click distribution by suburb confirms the clinic’s catchment area — and reveals untapped suburbs worth targeting in Q3.

Bass Hill
312
Bankstown
231
Greenacre
163
Yagoona
119
Lakemba
87
Punchbowl
68
Wiley Park
44
Market Intelligence

Service line by service line — what the market is telling us.

Each service line has a different competitive landscape, a different search behaviour, and a different path to scale.

Podiatry
33.68% CTR
Suburb-exact keywords dominate. Patients know exactly what they want. Ingrown toenail + orthotics are the highest-converting sub-services. Budget scaling is the immediate lever.
Physiotherapy
4.66% CTR
High search volume but lower intent at the generic level. Injury recovery and pelvic floor are the standout sub-segments. Data is building — CPA switch is 4–6 weeks away.
Hijama / Cupping
9.30% CTR
Near-zero local competition. High CTR signals strong community demand — this demographic actively searches and clicks. Lakemba and Punchbowl suburb expansion is the next move.
Chiropractic
9.70% CTR
Women’s health and prenatal chiro are outperforming general chiro. HICAPS and Medicare EPC angles are driving qualified clicks. Separate womens health ad group is the next build.
Keyword Opportunity Matrix

Where the next 90 days of growth comes from.

Ranked by conversion probability based on current account data, competition density, and search intent signals.

Priority 01 · Highest Potential
Podiatry Suburb Expansion
Greenacre
Yagoona
Punchbowl
Priority 02 · Highest Potential
Ingrown Toenail Landing Page
Dedicated URL
Message Match
Priority 03 · Strong Potential
Hijama Suburb Expansion
Lakemba
Auburn
Punchbowl
Priority 04 · Strong Potential
Pelvic Floor Physio Campaign
Women’s Health
Prenatal
Priority 05 · Build Now
Diabetic Foot Care Keywords
NDIS angle
Medicare EPC
Priority 06 · Build Now
Women’s Health Chiro Ad Group
Separate from General Chiro
Nirav Narainji — AIIMS Group
Account Manager · AIIMS Group
Nirav Narainji
Digital Marketing Account Manager

The strategy behind Evolve Health Clinic’s digital growth did not emerge from a template. It was built through three months of methodical, iterative work — search query analysis reviewed weekly, call transcripts listened to for intent signals, bid adjustments made in response to real conversion data, and website refinements tested against actual patient behaviour.

Every keyword in the account was earned through evidence. Every negative added was justified by a wasted click. Every ad headline was written knowing which practitioner was delivering the service behind it. The result is an account that reflects the clinic’s genuine competitive advantages — not just what sounds good in a headline.

“Evolve Health Clinic has real practitioners, real services, and a genuinely underserved community to serve. Our job is to make sure that the patients who need them can find them. This is the beginning of a long story.”

Your market is searching. Make sure they find you.

AIIMS Group builds the strategy, creative, media and intelligence infrastructure that turns attention into measurable commercial growth.

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